Sage Construction & Real Estate

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How to post payments short by pennies to a few dollars in the Enter Cash receipts window.

Posted By Andrea Can 9 months ago

When we receive a payment from a customer that is pennies or a few dollars short I want to post this to a catch all GL account. I put overpayments of pennie/dollars in this account when entering Cash Receipts, but I can't enter negative amounts. I really don't want to create a credit memo every time this happens. Anyone know how to do this?

0 Erzsi_I 9 months ago

Hi Andrea Can,

Since it looks like you are using Sage 300 CRE, I am going to move this post to that Support Group so that other users of this software will see it and can offer you their thoughts and insight.

Please also see this article on how to adjust / write off amounts.

Thanks,

Erzsi
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0 Rhonda V 9 months ago

If you use the tasks - Adjust Receivables, and when you can choose the "Type", if you choose Customer Credit, you can choose the debit account. When you are through you'll have to apply the Customer Credit to the customer's invoice.
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Sage Construction & Real Estate

How to post payments short by pennies to a few dollars in the Enter Cash receipts window.

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