Where in the software do you see these Pending invoices? Is there a batch in the NEW.ART file that won't post? If so would need to determine the reason that the entries won't post in order determine how to resolve the problem.   Can you provide a little more specific information on where you see the invoice frozen in AR or perhaps provide a screen print?

Denise this was discovered when I went into adjust receivables to do a couple write off's - I tried posting to no avail, as I started looking through more customers, I see there are numerous entries that are pending.  I was told that in 2021 there was a computer crash and they had to reinstall from a backup. Some of the pending look like they are duplicate to other invoices that have posted, and some are not.  It is a real mess. 

If there are no related entries in a new AR Transaction file to post then it will most likely be necessary to contact Sage to have those records removed from the database. There may be a fee to have the work done.   Send me an email ([email protected]) with your Sage client ID and contact information. If you don't have support we can still provide you with a quote to fix it at no charge. I may need to have you send me the data for evaluation.

I will contact Sage Support today and let you know how it goes. 

Here's one idea from Knowledgebase:  https://support1.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=23406&sliceId=1&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=12261&cmd=displayKC&dialogID=574949&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true