I am trying to write off part of a retainage invoice as uncollectible. I was using adjustment type "write off" but I can't seem to get it to come out correctly. It is not adjusting the balance. Suggestions?
I am trying to write off part of a retainage invoice as uncollectible. I was using adjustment type "write off" but I can't seem to get it to come out correctly. It is not adjusting the balance. Suggestions?
Hi,
The amount fields that you populate have to match the type of bill you are adjusting. For retaiange bills, you would enter the amount of the write-off int he Retiange Billed fields:
This should allow you to enter the adjustment.
Thanks!
*Community Hub is the new name for Sage City