Sage Construction & Real Estate

Welcome to the Sage Construction and Real Estate products Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.

License Releasing

Posted By Randy Snyder 9 months ago

Is there any way to release a license without calling tech support? I logged into my admin account but didn't find anything. A computer melted down, and now its license is unavailable.

Parents

0 Michael.Johnson 5 months ago

To clarify, are you asking to release a sage license or unlock an estimate?

From the license administrator there is a Deauthorize License server, but if you do not have access to that server, you would need to reach out to support.
Cancel
Vote Up 0 Vote Down

Reply

Verify Answer

Cancel

Reply

0 Michael.Johnson 5 months ago

To clarify, are you asking to release a sage license or unlock an estimate?

From the license administrator there is a Deauthorize License server, but if you do not have access to that server, you would need to reach out to support.
Cancel
Vote Up 0 Vote Down

Reply

Verify Answer

Cancel

Children

0 Vince Kolacia 5 months ago in reply to Michael.Johnson

We are using individual laptops with each license, and they have their own databases. How do I release a license from a laptop that no longer works?
Cancel
Vote Up 0 Vote Down

Reply

Verify Answer

Cancel
0 Randy Snyder 5 months ago in reply to Vince Kolacia

"How do I release a license from a laptop that no longer works?" -Without calling tech support!-

If you need access to a license at night or on the weekend, you are screwed.
Cancel
Vote Up 0 Vote Down

Reply

Verify Answer

Cancel

Sage Construction & Real Estate

License Releasing

COMMUNITY

COMPANY

PARTNERS

SUPPORT & TRAINING