Sage Construction & Real Estate

We just updated to 23.1.2311.151 (From 18 I believe). Previously when we exported a job to job cost that had a non standard cost code, we were given the option to add the description and the new cost code would be pushed to job cost. Now, when we are…

Amount on Total page is rounded. How do you stop the rounding and show amount to two decimal places?

We added a new user to an existing pervasive estimating 9.7 and then we got the following error message A protection device or license is required to use Timberline applications The USB is installed and working on the station so Is there a quick…

When I open Timberline, and select the "takeoff" tab, I cannot click on the "assembly, item and model takeoff" buttuns. They are grayed out. It cannot fix this. Any suggestions on why I cannot click on these? Seems like I have restricted access on this…

Is there any way to release a license without calling tech support? I logged into my admin account but didn't find anything. A computer melted down, and now its license is unavailable.

What is the purpose of the rounding tab on the Database Item. For example, I have tried to round up to the closest drywall board (32 sq ft) or in the case of labor, to the next whole day. However, this feature does not seem to work. Am I missing a step…

My company is still using the 16 division CSI codes in Sage and I'm trying to figure out how to update sage to the current CSI codes. I'm finding that you can use the Means Integrator to update this, but it requires RSMeans Cost Data files, which I…

How can we troubleshoot the license server? Do there is command that we can do to test? How can we force entitlement update? How can we Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding…

When trying to modify and save spreadsheet layouts, I am having difficulty saving the changes, working with the "lock" icon in the order column. is there a tutorial just on layouts?

When I enter a unit price in an item details, i'm unable to enter a number with decimals, like 2,5. The software always round it up to 2. How can I fix that ?

When wanting to add take off when using a sort sequence that has many levels, let's say 4, you select the Default Values feature, and then for each of the four values, you select the appropriate WBS, each one, four times. Since the "Prefill" concept…

When using File Open in the File menu, is it possible to collapse the Estimate Catalog so that all of the folders are not open? I would like to collapse the Estimate Catalog so that only the Years are showing and I can drill down from there to find the…

Is there a way to implement a timeout option in Sage? There was a concern that since only one person can access an estimate at a given time, that if someone leaves an estimate open it’ll cause issues. Do we have a way to make Sage close if there is inactivity…

After a recent update when I try an assembly or an item take I get a note that "Crews are not enabled" How do I enable?

We just migrated our address from accounting to estimating. Now i'm trying to go into estimating to clean it up, and when i open the address book in estimating and i click on a company and hit the delete key, it is not working. Has anyone else had trouble…

Bug in Release 20.1? When I export a report, not all the spreadsheet columns are hidden by default. Most of them are, but the ones at the end of the spreadsheet are not. There is a complicated workaround where a new layout is created with all columns…

What are the options for estimate security? Currently, we are set to all estimators can view and edit all estimates. Is it possible to set estimate security by Role rather than by each individual estimate?

Looking for a course or training video on how to create, edit, and maintain Assemblies in Sage Estimating. We are on version # 17.13.17326.401.

I have updated the standard database with a few new cost codes. I thought they would be apart of the pick list when in estimating but they are not showing.

I'd like to know how to create a "Takeoff Order" Layout/Tab in my Sage Estimating application. I thought the tab was default for all users; but I have an application that has not current "takeoff order" tab; nor do I know how to sort by takeoff order…

When i go to insert a column and click insert... Pop-up window never appears and shows it's active on Windows 10, however it's nowhere to be found. Same thing happens to the "Estimate Info" button/ pop-up. How can this be fixed? I can't update the…

Sage 300 CRE Accounting 18.4.1 & Estimating 18.1.2 It appears there may be an issue with the integration with our Estimating & Acconting. When we try to select a job cost phase in the item details - Unit Costs - Job Cost Phase window and click on the…

Hello, I am trying to build an assembly for concrete footings and having trouble figuring out the best way to go about it. I have built plenty of other assemblies and they work great, but this time around I am stumped. My goal is to have one single…

When looking into item details I don't see job cost affiliated to the item?