1.  you have to have Outlook installed on the computer. My understanding is that Office 365 includes a license to install Outlook 2016 32 bit version on your workstation. If you do this then Timeslips can talk to Outlook. It cannot talk directly to Office 365 (cloud).

2. Is you computer the server or a workstation? The scheduled backup must be setup on the server and have full permissions to run. If you are on the server, within Timeslips I believe you can setup the scheduled backups from under the file menu. You may want to close Timeslips and reopen by right clicking the icon and choose run as administrator and then setup the scheduled backup. 

1. I have Outlook installed directly on my computer and not in the cloud. It is Outlook 64 bit version if that makes a difference. It was set up the same way on the prior computer and worked fine. If this cannot be resolved, then it is a minor issue to hit "OK" each time, but still a hassle. I did try to change the default to Windows Mail and opened Timeslips, but that didn't make a difference. I switched it back to Outlook and I still get the error. Why does it need access to an email client anyway?

2. I have Timeslips on only one computer and not using it in a server/workstation mode. I followed your instructions and opened it as Administrator and this worked to allow me to delete the scheduled backup and now Timeslips opens without this error. I assume this occurred because I restored a backup from my prior computer which had the backups going to an external hard drive which was not connected to the new computer.

Thanks.

Steve

1. I have Outlook installed directly on my computer and not in the cloud. It is Outlook 64 bit version if that makes a difference. It was set up the same way on the prior computer and worked fine. If this cannot be resolved, then it is a minor issue to hit "OK" each time, but still a hassle. I did try to change the default to Windows Mail and opened Timeslips, but that didn't make a difference. I switched it back to Outlook and I still get the error. Why does it need access to an email client anyway?

2. I have Timeslips on only one computer and not using it in a server/workstation mode. I followed your instructions and opened it as Administrator and this worked to allow me to delete the scheduled backup and now Timeslips opens without this error. I assume this occurred because I restored a backup from my prior computer which had the backups going to an external hard drive which was not connected to the new computer.

Thanks.

Steve

1, Timeslips requires the 32 bit version of Outlook. You will need to uninstall and reinstall the 32 bit version. 

2. Your assumptions are probably correct. Glad it is working. 

Thanks. Just wondering why Timeslips needs access to a mail client at all?

It is a "feature" that is on by default on a new install.  Some folks like to automate emailing their bills when they produce them.  Timeslips supports this as part of the Generate Bills function by creating a PDF, and attaching it to a boilerplate email message.  It then wants to hand that off to the email client for delivery.

Nancy Duhon, Esq.

Duhon Technology Solutions, LLC

Master Certified Consultant for Sage Timeslips

Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.

404-325-9779

[email protected] 

Thanks for the reply. Is there a way to turn this "feature" off???

Yes, in the features enabled. You want to turn off email bills. 

Thanks. There was no feature called turn off email bills, but I found one that said "Outlook Link". Once I unchecked that, no more error messages! Thanks for telling me where to look.

One other question: I was having display issues and turned on the compatibility mode so that things would display properly. Now all of the various screen's icons are so small, they are essentially not viewable. Is there any way to enlarge the icons in the various screens?

Thanks again.