Hi ,
For some reason I have lost all the time-slips from May 2019 to February 2020. Somebody knows some way to recover this information?
Thanks so much in advance,
Hi ,
For some reason I have lost all the time-slips from May 2019 to February 2020. Somebody knows some way to recover this information?
Thanks so much in advance,
TImeslips doesn't "delete" slips. Unless someone did a deletion or a purge, they are still there. There is an audit trail in Timeslips that can show slips deleted, if you have it set up. The report for…
Karla Andrea, as @Caren2 says, Timeslips does not spontaneously delete slips. That would be highly unusual. So take a deep breath, they are probably there, but something is 'hiding' them from you.…
Karla, did your IT folks move Timeslips recently or do anything to make it available to you remotely?
Nancy Duhon, Esq.
Duhon Technology Solutions, LLC
Master Certified Consultant for Sage Timeslips
Providing…
TImeslips doesn't "delete" slips. Unless someone did a deletion or a purge, they are still there. There is an audit trail in Timeslips that can show slips deleted, if you have it set up. The report for the audit trail is under reports > other in most versions of Timeslips.
1. I would first check for filters that might be causing then not to be seen
2. Run database verification - look for errors to see if there is data damage
3. If they were deleted or purged and archived they can be imported back in from the archive
4. If no archive and you have a backup you can export them from the backup and import them into the current database.
As a certified consultant I would be happy to assist you if you would like to reach out. You can call me at 203 254 7736.
TImeslips doesn't "delete" slips. Unless someone did a deletion or a purge, they are still there. There is an audit trail in Timeslips that can show slips deleted, if you have it set up. The report for the audit trail is under reports > other in most versions of Timeslips.
1. I would first check for filters that might be causing then not to be seen
2. Run database verification - look for errors to see if there is data damage
3. If they were deleted or purged and archived they can be imported back in from the archive
4. If no archive and you have a backup you can export them from the backup and import them into the current database.
As a certified consultant I would be happy to assist you if you would like to reach out. You can call me at 203 254 7736.
Thanks so much Caren, I will try it.
Have a great day!!
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