Missing time slips for an entire year

Question

Hi , 
 For some reason I have lost all the time-slips from May 2019 to February 2020. Somebody knows some way to recover this information? 
 Thanks so much in advance,

Caren2 · Accepted Answer

TImeslips doesn't "delete" slips. Unless someone did a deletion or a purge, they are still there. There is an audit trail in Timeslips that can show slips deleted, if you have it set up. The report for the audit trail is under reports > other in most versions of Timeslips. 
 1. I would first check for filters that might be causing then not to be seen 
 2. Run database verification - look for errors to see if there is data damage 
 3. If they were deleted or purged and archived they can be imported back in from the archive 
 4. If no archive and you have a backup you can export them from the backup and import them into the current database. 
 As a certified consultant I would be happy to assist you if you would like to reach out. You can call me at 203 254 7736.

Nancy Duhon · Answer

Karla Andrea , as @Caren2 says, Timeslips does not spontaneously delete slips. That would be highly unusual. So take a deep breath, they are probably there, but something is 'hiding' them from you. 
 First thing is to check for a filter. Not sure where you are looking for these. Are you trying to run a bill? Or just pull them up in List View? 
 What version of Timeslips? 
 Nancy Duhon, Esq. Duhon Technology Solutions, LLC Master Certified Consultant for Sage Timeslips Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions. 404-325-9779 duhon@duhon.biz

Sage Timeslips

Missing time slips for an entire year

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