Sage Timeslips 2019 - Server Utilization shows 100% all the time

Hello Team,

I am working on one TimeSlips server performance issue as below.

We have one Sage Timeslips server at our customer premises and on that server, we are running Sage Timeslips 2019 application.

From last few days we seen the server CPU utilization always shows 100% and after troubleshooting we found that Timeslips DB service is utilizing 95% of CPU.

We tried many possible solutions like, uninstalling AV, updating OS patches, but still there is no change is CPU usage.

It would be great if someone could help me with my issue.

Server config:



Task Manager:

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  • 0 in reply to Caren2

    Hello, we tried to monitor the server by completely uninstalling AV from that server. The server works very slowly.

    In our organization, each IT asset gets monitored by our monitoring tool, and that tool generates an alert whenever utilization crosses the threshold.

    Running the server always 100% CPU utilization will not be the best practice and that’s too critical for applications like Sega Timeslips.

    So, we are trying to figure out why Timeslips service utilizes 100% CPU utilization all the time