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richard beeferman

Slip Entry very slow in Premium

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When we try to enter a slip there is severe latency opening and entering a slip between each field? Any suggestions?  We are running 4 users on a network and a relatively new small database. We have contacted support on the issue and there has not been a resolution. Our outside IT firm has tried everything suggested by support. 

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  • 0 in reply to Nancy Duhon

    The DB Server Service is specific to backups and would have no bearing on this sort of issue at all.

    Typical causes are relative to machine names being more than 15-characters, inaccessible Document locations used for the slip attachments, network latency or other environmental or DNS concerns, and Outlook Link being enabled when not viable.

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