• TimeSlips 2018 License not clear in Terminal Server session on Exit

    I have a client using TimeSlips 2018 in a Terminal Server environment. The data is on the primary data server with users connecting between a number of random Terminal Servers. According to the documentation, the licenses should clear when the user exits…
  • TSAdmin won't run - repeat problem

    I am using Sage Timeslips 2019 We have 10 licenses but 12 users. It is not cost effective to buy more licenses because normally only 4 to 6 people are logged in at a time. About once a week I have to use TSAdmin to clear the licenses because when the…
  • Not enough licenses

    I am running Timeslips (TS) 11 Build 19.0.2.0461 with 9 licenses on Windows 7. Seven attorneys access TS locally (accept when they out of town working then they use terminal server) Two attorneys work remotely and only access TS through terminal server…
  • How do I release a license so that we can launch successfully from a new computer?

    I have a Sage Timeslips customer who's computer will no longer boot. The drive is still working and I can access the files by connecting it as an external drive. However, when I try to launch timeslip.exe I get the informational error: There are not…
  • Timeslips 2014 bug with licenses not clearing?

    We recently upgraded to 2014 and are constantly having to go in and manually clear the licenses. Wasn't there supposed to be some sort of fix for this problem in the works? Thanks!
  • Release of a license

    We have 12 licenses. I only need to release one to assign it to a new computer. Does everyone have to be out of Timeslips 2013 before I released the one license? I don't want to make everyone log out if I don't have to. Thanks.