Customer Credit Limit Control by the customer's balance

SOLVED

Hi,

We have a situation with one of our customers that need to control the sales orders/deliveries/invoices depending on the credit level ceiling that was assigned to their customer.

What we currently see in X3 is that the calculation for the authorized credit level is based on:

-Orders

-deliveries not invoiced

-invoices not posted.

but once the invoices are posted, the amount gets reduced from the authorized credit level and the order/delivery generation are allowed.

we need someway to include the unposted invoices and payments in the calculation of the authorized credit level.

Mahmoud

Parents
  • 0

    Did you ever get a solution to this? I'm in the same situation and confused if this is intended behavior or a misconfiguration on my part. Why would posted, unpaid invoices NOT be considered part of the customers credit?

  • 0 in reply to mhenson

    The "posted, unpaid invoices" are in the "account balance"  which is then adjusted to credit level.   The unposted payments are not taken into accounts. 

    click on the button to see the calculation.  

    On order +
    On-loan order +
    Deliveries in process +
    Delivered not invoiced +
    Loan deliveries +
    Invoices not posted +
    Draft management +
    Account balance +
    Credit level total

Reply
  • 0 in reply to mhenson

    The "posted, unpaid invoices" are in the "account balance"  which is then adjusted to credit level.   The unposted payments are not taken into accounts. 

    click on the button to see the calculation.  

    On order +
    On-loan order +
    Deliveries in process +
    Delivered not invoiced +
    Loan deliveries +
    Invoices not posted +
    Draft management +
    Account balance +
    Credit level total

Children