Try logging out and logging back in

Hi Chris,

That did not work.

I could notice one thing, instead, the system creates a new TAB, it is putting the new fields on the other tab, like:

I had to do the following for a similar new tab issue. I used the page customizer (formerly Authoring) to create a new variant rather than modifying the stock one. On the right panel of the customizer window, click the circle refresh icon. That scrubs all the layout meta data. Your tab/anchor will then become visible. You will then need to go through all the other tabs and adjust their layouts as they were also reset.

I have a ticket open to see if there is a way to get the new tab to render without refreshing the entire window layout.

Hi Rod, 
Thank you for your help. I am using the V12, and I can't find the Authoring icon on this version.

When you say you changed the variant, did you go to the page below and make the change in content?

When you are in the business partner window, there is a "Sage" in the upper right corner with a down arrow. Click the down arrow and choose "Customize Page"

Then create a variant so you are not modifying the "Sage" copy. You do this by clicking the diskette Save icon and choosing Save As.

I saved mine with "Global" selected so all users get it. It will then exit you from the customizer and it should show that you are in your variant of it.

Click the down arrow again and go back into the customizer. Now that you are modifying the custom version, click the Circle refresh icon to clear the metadata and it then should show your new tab/anchor. When you are done customizing the layout, click the Save icon.

Rod, 
Thank you so much! It works for me:


Thank you for your explanation.