MTD VAT tax entry not picking VAT registration number

SOLVED

We are on Sage X3 V11 Patch 10.

Patched so that client can be able to comply with MTD requirements for British legislations.

We have set everything up and we are happy with the numbers however when we go to VAT form entry screen and select the company it is no pulling the Tax number and this is stopping us from proceeding.

The Tax number we have populated on Company and Site

The filed populated is Company tax id no