Unable to load Chinese file name as attachment

SOLVED

Hi All,

We would like to seek your advice for the issue we encountered.  We are not able to upload chinese file name as attachment.  The error we hit is "

System Error : of_fsq failed to open <<masked>>/��.pdfy".

Thanks

Parents
  • 0
    SUGGESTED

    Hi ,

    Thanks for reaching out. Did you ever find an answer for this issue? What version of Sage X3 are you running?

    As per this article, the runtime doesn't allow 2 bit caracters in the file name. This article states that the issue was fixed in V11. As a workaround, you can rename the files with English characters and upload them.

    If you are still looking for guidance, please let us know and we can try to point you in the right direction or suggest some resources or next steps.

    Warm Regards,

    Erzsi

Reply
  • 0
    SUGGESTED

    Hi ,

    Thanks for reaching out. Did you ever find an answer for this issue? What version of Sage X3 are you running?

    As per this article, the runtime doesn't allow 2 bit caracters in the file name. This article states that the issue was fixed in V11. As a workaround, you can rename the files with English characters and upload them.

    If you are still looking for guidance, please let us know and we can try to point you in the right direction or suggest some resources or next steps.

    Warm Regards,

    Erzsi

Children