X3 patch upgrade from v12.0.20 to v12.0.32 using cumulative upate option ends with ERROR

Question

Hello Team, 
 A patch from v12.0.20 to 12.0.32 - 
 L'ex&eacute;cution '' " a &eacute;t&eacute; ajout&eacute;e &agrave; la liste des serveurs du contr&ocirc;leur batch et traitera 8 requ&ecirc;tes de fa&ccedil;on simultan&eacute;e. 
 quick_infoNouveau client cr&eacute;&eacute; 9772 sur "" 
 quick_infoStarting batch server X3SOL 
 quick_errorT he update failed with error : Unexpected end of JSON input 
 quick_errorUnexpected end of JSON input 
 quick_infoImport file / 
 
 Please assist on the error below-

NevilleC · Answer

Hi BINOYJO, 
 For errors related to installing/upgrading I suggest reaching out to your business partner for assistance. 
 A couple areas to look at would be the upgrade log, this may contain additional info regarding the error, try running a folder unlock, if this was scheduled to be ran through a batch, try manually running the upgrade. 
 There are many components involved that could potentially cause errors in this process, if the BP needs assistance in determining a cause for this they can then reach out to the local X3 support team to create a case. 
 Hope this helps

Sage X3

X3 patch upgrade from v12.0.20 to v12.0.32 using cumulative upate option ends with ERROR

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