We have a problem with one of our sites where, every now and then, a payment doesn't seem to match properly and we can't figure out why. For the latest case, the symptoms visible in GACCDUDATE were:
- Payment: PAYLOC/CUR = 0, TMPCUR/LOC = 0, FLGCLE = 1
- Invoices: PAYLOC/CUR = 0, TMPCUR/LOC = amount paid, FLGCLE = 4
FLGCLE is not always set to 4 when this happens but it is always a case that the PAY & TMP amounts are out of sync and require a manual table update to fix and then to be matched manually.
An easy check we use is to see whether SUM(AMTCUR) is equal to SUM(AMTCUR-PAYCUR), which it should be if everything has matched and posted correctly. If there are payments still to be posted then SUM(AMT) should equal SUM(AMT-PAY-TMP), obviously taking SNS into account for all these calcs.
Variations on the above that we've seen are (I'm using xxxCUR to explain but it is the same for xxxLOC):
- PAYCUR and TMPCUR on the payment are correct, i.e. PAYCUR = AMTCUR AND TMPCUR = 0 but some or all of the invoices on the payment have PAYCUR = 0 and TMPCUR = amount paid
- PAYCUR = TMPCUR, which should never be the case on a matched payment.
This used to happen on PU8 but still happens now on V12 2021 R4.
Has anyone out there come across this before?
