web scheduler - Error on Load properties from configuration manager

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Hi Guys,

Hope you can help with this, we are trying to install Web-Scheduler 2023 U1 (graphQL version) as a brand new install. We have gone through all the pre-requisites including creating self signed certificate and installing latest sage services and the install goes though without errors until we get this message:

We have tried browsing directly from IIS, but get the following error:

we have restarted server, tried different browsers, ports etc, with no luck. Any ideas on this?

  • 0
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    Hello Deepakn,

      You shouldn't really be using self-signed certificates as they are not supported and this is one of the reasons why but lets ignore that for now and assume this is a one-off demo system where it doesn't make sense to pay a certificate authority.

    As a first step I'd check:

    1) Does your certificate have a subject alternative name in addition to the subject? For example, I have *.example.com as my subject and in the subject alternative name of example.com and *.example.com. If not recreate it

    2) Beyond being placed in your personal certificate store, Is your self-signed certificate recognized as valid in your certificate chain?

  • 0 in reply to Dylan Connor

    Thanks Dylan! 

    We seem to have got around the problem (for now) still using a self signed certificate. We can now connect however only via Edge :) Chrome still returns the same issue so not really fixed.

    I think you are right regarding the certificate not be recognized as being valid...will keep checking.

  • 0

    Hi,

    In my case, he solution was uninstalling the following

    Microsoft .NET Core 3.1.26 - Windows Server Hosting

    Microsoft .NET Core 5.0.17 - Windows Server Hosting

    Microsoft .NET Core 6.0.6 - Windows Server Hosting

    Restart IIS and Retry the connection.

    Else, before launching the setup, unistall these components.