How can the default quantity displayed for a customer's returned items be set to zero?
Look at this for the sales order screen. Same basic procedure for the return screen. Which should be SRH.
(+) Default quantity - General Discussion - Sage X3 - Community Hub
is it the right place?
return value i want to default to blank. I was thinking that there will be parament for that.
The value in the QTY column is set in a couple of places, but will be set automatically when a line is picked from either:
1. A Delivery
2. A Supplier Return
There is no parameter driving this behavior, the best would be to make use of entry point ALIPICSRH in SUBSRHC to reset the value of [M]QTY to 0.
Could you please provide a screenshot demonstrating how to locate 'ALIPICSRH' and 'SUBSRHC'?
I think that will work. Don't forget about validation, might need to validate the window too and transaction.
*Community Hub is the new name for Sage City