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FUNAUTPREP (Prep plan generation) times out and only generates a quarter of the necessary tickets

Posted By Zoey Mattison 26 days ago

Hello,

Whenever we run a preparation plan that takes 10-20+ minutes, it always fails with "error following rollback in transaction". Only a third or so of the pick tickets get generated, and we have to delete the prep lines with no tickets and re-generate, rinse and repeat until all the tickets have generated properly.

Is there some kind of timeout setting for this function?

Thank you,

Zoey

0 Joel Singam 25 days ago

Hello Zoey,

To understand which process is taking most of the time when running this function, use a timing trace.

You can find more information how to run a timing trace in the solution ID 223924650037655.

https://internal-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=223924650037655&page=1&position=0&q=timing%20trace

See if you have any modifications in the codes identified in the timing trace.

Try to narrow down the selection filters to narrow down the search and use different memos for different filters.

If you need further help, please enter a support ticket.
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Sage X3

FUNAUTPREP (Prep plan generation) times out and only generates a quarter of the necessary tickets

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