Sage X3

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Unable to Create New Purchase Order

Posted By Samuel_ 21 days ago

Hi,

I have created a newly company and sites.

However, when creating the first Purchase Order, the document number is automatically created and displayed, but the button "Create" still active.

It display error message (Order JBP020724PO0001, Line 1000)

Normal end of log file 04/07/24 23:17:50

The record has not been created in the database.

When the screen is closed, the entry is lost.

Does anyone know what kind of setting to do to solve this error?

Thanks.

0 VanessaQ 13 days ago

Hi Samuel,

Try login as the admin and see if you can create the PO. If the issue persists, I suggest opening a support ticket with your local support team for further troubleshooting.
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0 Stephen 13 days ago

>>I have created a newly company and sites.

This seems kind of a crazy thought but do you have any products that can be purchased to add to the line on the PO? A line issue is indicated by the 1000 (first line is 1000).

There is probably a lot more setup but that might be a start.
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Sage X3

Unable to Create New Purchase Order

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