Hello everyone,

 

I'm using Sage-X3, with versioning and serial number management.

We have a few special cases, but they happen regularly and that I must deal with. I don't see how to proceed. However, the approach is similar for these 3 points.

 

1] Repair of item in production

An item (nomenclature: for example, SF000250 V001) has been manufactured, it is functional and placed in stock. It is called in a parent BOM (SF000260) but will be damaged during production.

This item will be removed from the production order. We decide to repair it.

  1. a) I would like the price of this item to include the cost of the repair
  2. b) I tried with a production order on the SF000250 V001 (nomenclature emptied in the Manufacturing Order) and I added the SF000250 + the components to repair it and a range for the repair time.

This can work except for items managed by serial number because in the end, Sage wants to replace the serial number with another.

Unfortunately, a very large part of our parts lists is managed with a serial number, and I therefore cannot operate like that.

 

2] Refit of a card with a higher index

Let's take the example of SF000250 again. As the item evolves, we realize that when moving from V000 to V001, we will have 4 SF000250 V000 left in stock.

Version V000 is defective, we cannot use it as is.

By changing a single component, it would be identical to the V001 and will therefore be functional.

 

So, we want to create a Rework Of, but having serial numbers also blocks it.

I saw on the forum that some people were using "Rework" alternatives to perform this task. But in our case, this is not possible.

As I mentioned above, we use versioning for articles.

The first alternative is in development (20), the second in operation (30), we cannot create a third alternative (prohibited in version management).

 

3]Recalibration of a sensor before sale.

We manufacture precision sensors (PF000010 V002) and adjustment is carried out before putting into stock. This item must be able to be sold/delivered the next day.

This product may remain in stock for several months.

 

The calibration of this sensor is valid for one year, the customer must readjust it every year. Either himself or by sending it back to us.

In the case of a return in after-sales service (RMA), via the customer fleet, it is possible to use a "service" to consume material (standard solution) and add time.

However, when the product has been in stock for at least 3 months, we readjust the product in metrology, so that our future customer can have between 9 months and 12 months of use before recalibration.

 

-> I had the idea of making a manufacturing order on this (PF000010 V002), which would call (as in 1]) the PF000010 V002 + the calibration solutions + an assembly range.

The advantage of this solution was to be able to identify a workload and mobilization of testing resources (for metrology), but also made it possible to trace the additional cost to the product.

Same problem as on 1], impossible with articles managed by serial numbers (Sage is trying to change the serial number)

 

In these 3 cases, a “refit” manufacturing order could have been the solution, as could an additional alternative.

But using serial numbers and version management blocks me on several points.

 

Do you have any idea to handle these use cases?

Thanks in advance