• Allocation rules for Service Request movement types

    In Product Category > Issue flow it is possible to assign Allocation Rules to Movement Types as listed in the Management Rules grid. There is one Movement Type where I can't figure out which allocation rule could be used for that: Service Requests. …
  • Specific Sales Price List for Service Requests

    Hello fellow citizens, For a sold product we have a customer/product sales price list using a minumum quantity of 10 items. The same item can also be consumed in service requests, but there we do want to allow quantities less than 10; a single item…
  • Service Request Invoicing

    Hello, does anyone know if you can create a sales invoice using service request selection and select multiple service requests. It only seems to allow one and i can't find a setting to change it. Thank You.
  • Service request - service response - > No competent employee was found. All the employees are going to be displayed.

    Hi! I am trying to understand how works service in response filling field Employee [ITNASS]. Used Seed demo base - started to create Service Response entry from Service requests. There is a need to fill out Employee - when I try to select "Available…