• (265) Error 20 : File Non-existent File status as stored in the cache

    Hi, Sage X3 v12p30 I enter GESPAY and picked a REFT entry transaction screen. I receive the following error: ``` W2WMP1REFT$adx (265) Error 20 : File Non-existent File status as stored in the cache d:\jenkinsslave\workspace\runtime_release_release_r094…
  • Forgot Admin password

    Hi, For Sage X3 v12p32. My client has forgotten the admin's password after changing the admin password from the default. Is there a way for me to get back in other than consider reinstalling the MongoDB and Syracuse instance from scratch and reimport…
  • BIS import/export template from Sage passed on SEED but failed on Production

    Hi, I need advice and pointers to identify the root cause of the import failure issue. Sage X3: v12 Patch 31 (latest patch by time of writing) Database: SQL Server 2019 Standard All components are updated to match Sage X3 v12p31 requirements. On…
  • Mobile Automation Error - TypeError: Cannot read properties of undefined (reading 'purchaseReceipt')

    Hi Guys, V12 2022R2 We are trying to configure the new mobile automation and facing an error, specifically when attempting to use the HTTPS protocol. In summary, I have been able to configure the app and am able to successfully login and can for…
  • INTERSITE TRANSFER ERROR

    Hello All, Please i need your help, anytime i transfer an item from One site to another Site the cost amount doesn't transfer along with it. Please Help.
  • SST multiple Tax GL Accounts

    What is the best method to create Tax postings to multiple GL Accounts when using Sage Sales Tax (Avalera). Example would be tax for California is posted to account 22101 and tax for Texas is posted to 22102, etc. SAGE Sales Tax only suggests one TAX…
  • Production Scheduler Sage X3

    Hello, We have been using the Sage X3 with production scheduler and production scheduler is the most important tool for our operations and work order planning. Sage X3 version : Enterprise Management V 12.0.19 Production Scheduler : 6.0.2014…
  • How to limit memory usage of PlannerOne pool?

    Hi all, To the Planner One users, I'm sure you might have noticed PlannerOne Pool using up alot of memory. Currently using 35GB in my clients server. Anyway to limit this? This in turn is making the system very slow. Any advice on how you guys handled…