Moving this post to the global Sage Enterprise Intelligence for Sage X3 forum.

https://www.sagecity.com/support_communities/sage_erp_x3/f/sage-enterprise-intelligence-for-sage-x3

Thanks,

Derek

Hello,

I assume you've already checked to see the permissions within SEI and this user has access to the Process this report is generating from?

I've copied the profile of another user that the report is working correctly on, yet this person doesn't get the email containing the report.

So this profile should have the correct permissions.

I suggest double checking the profile manually to make sure everything actually copied over correctly including the permissions to the SEI processes this report is running off of. If still an issue open a support case for further investigation.

Here are some more details.

The Job Properties within the Scheduler show that the Web View used in this report has no Process Name.

The History tab shows the following message: 

An error occurred when generating report User: MYUSER, View 703ag6bO-7742-45d3-ae35-

e3768ea45eg3

Did you try to log in as user MYUSER and try to open the view/report manually? 

Did you check permissions on the view under properties? 

Because both users have the same profile it does not mean that the view is published for both users.

After logging in I get the User doesn't have the permission to perform this action.

I'm not sure where to find the view properties, is that under Administration > Schedular?