Daylight Savings Time shifted Scheduled Reports in SEI

Hello,

As the title suggests, my business' reports are now being sent out an hour earlier than they should due to DST. When looking at the admin guide in SEI, it suggests I set a Time Zone for the scheduled job. However, as you can see below the option does not appear. 

Similarly, I have checked the time on the server SEI is hosted on, and it is reflecting the correct time. The KB page about DST and SEI Scheduler doesn't tell me how to actually fix the issue. 

Does anyone have an idea how to update the scheduler to change with DST?

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  • 0 in reply to Lee Sommerfeldt

    Have you seen this? 

    SEI Scheduled jobs do not run on time

    Products
    Sage X3

    Country
    North America

    Description

    SEI scheduled jobs do not run when they scheduled to run. Instead they run several hours late. Also the scheduler does not take into account Daylight Savings Time (DST).



    Resolution

    SEI Scheduler follows the server time zone. If the server time zone is EST and the user scheduling the tasks is in a different time zone, the scheduled job will follow the server time zone not the user time zone.



    Additional information

    A enhancement request has been submitted to suggest support for DST.



    Category
    Printing and Reporting
    Print to file, email




    ID:88682 Last Modified Date:6-24-2019  

  • 0 in reply to Rafael

    Yes, I address that at the end of my post. It doesn't resolve the fact that all of our scheduled reports are now one hour off, despite the server having the correct time. 

  • 0 in reply to Rafael

    Is this something I can edit within the SEI Application? Where would one go to try and change this?