Hi Musa

This is quite easy to answer.

Evolution allows for a user to partially process a Purchase Order e.g. only certain lines gets GRV'ed

To process the rest of the currently unprocessed PO lines, do the following:

1. On the Purchase Order Maintenance screen, select the options marked below

2. Find the and open the relevant PO and then process the rest of the lines. 

Kind Regards

Bennie 

HI Bennie

I want to know if there is a way to get rid of / close partially processed PO's eg:

We ordered 10 tons, but only received 8 tons. The GRV was done for the 8 tons.  We are not expecting the additional 2 tons to be delivered and the partially processed document remains on the screen,  In other ERP software it used to ask the question - Is this GRV complete - and you could then close it off.

Waiting to hear from you.

Regards

HI Bennie

I want to know if there is a way to get rid of / close partially processed PO's eg:

We ordered 10 tons, but only received 8 tons. The GRV was done for the 8 tons.  We are not expecting the additional 2 tons to be delivered and the partially processed document remains on the screen,  In other ERP software it used to ask the question - Is this GRV complete - and you could then close it off.

Waiting to hear from you.

Regards

Hi Bernedette

Find attached an unofficial KBA I've quickly written to address your query.

Blessings!

Bennie 

CANCELLING ORDERS.docx

Hi Bernedette

I just also want to add the following in addition to the above.

1. Before cancelling orders in the company, backup the company and preferably ensure all other users (agents) are logged out of the company.

2. Then proceed with the Cancel Orders. 

Hi Bennie,

I never thanked you for responding to my email.

I am aware of the "procedure" as you explained it to me in the document. 

It is always good to have a document to add to our staff training modules.

My question is would Sage ever consider adding a question screen at the time of the GRV to ask if the process is complete?  This would certainly "get rid" of the partially processed documents.

Just asking.

Hi Bernadette

Always a pleasure

Good idea of course

You're welcome to log it as a formal product enhancement proposal using the following link:

https://app.smartsheet.com/b/form/4c5023eeaff24b05839f55753b05c465

Blessings!

Bennie 

Good afternoon Bennie

Thank you so much. I have logged my request.

Stay awesome

You're welcome, Bernedette!