• Patch Released | Sage VIP Classic and Premier Release 6.1b - PDF Payslip and Report Emails using smtp.office365.com

    During October 2023 we had a number of reports where users were unable to send payslips and reports via email to employees and users using the Office 365 SMTP: Email of email using Office365 (smtp.office365.com) Sage has made patch files available…
  • Email of Payslip using Office 365 (smtp.office365.com)

    Some of our Office 365 users who use the PDF email payslip option have reported issues with their emails not being delivered. This is where your have setup the SMTP ( Simple Mail Transfer Protocol) server as smtp.office365.com. The following message…
  • Managing Sage City real-time notifications

    Did you know that you can switch on notifications so that you’re alerted when new discussions and questions are posted on the Sage City forums? It’s easy to do, just follow these few steps: Turning on General Discussion and Announcements, News, and…
  • How to receive email notifications from Sage City

    Our community is quite active and new announcements, alerts, news discussions and questions are added on a regular basis. Did you know, that you can receive updates on email for all new post on Sage City? On you main forum page, select Email digest…
  • Support Notification | Delay on emails from Sage Self Service to certain email addresses

    Our internal team has picked up an issue with a delay on email deliveries and is liaising with our service providers regarding it. We will be working along with our providers overnight to make some changes to improve performance of email delivery…