Hi Everyone,
I'm experiencing the following issue with my upgrade installation.
Server OS: Windows Server 2019
MongoDB: 4.4.10
Sage Version: V12 Patch 29
MongoDB crashes unexpectedly:
"ftdc","msg":"Writing fatal message","attr":{"message":"terminate() called. An exception is active; attempting to gather more information"}} {"t":{"$date":"2022-03-14T17:27:50.018+02:00"},"s":"F", "c":"CONTROL", "id":4757800, "ctx":"ftdc","msg":"Writing fatal message","attr":{"message":"DBException::toString(): FileRenameFailed: Access is denied\nActual exception type: class mongo::error_details::ExceptionForImpl<37,class mongo::AssertionException>\n"}} {"t":{"$date":"2022-03-14T17:27:55.146+02:00"},"s":"I", "c":"CONTROL", "id":31380, "ctx":"ftdc","msg":"BACKTRACE: {bt}","attr":{"bt":{"backtrace":[{"a":"7FF6045382F3","module":"mongod.exe","file":".../src/mongo/util/stacktrace_windows.cpp","line":349,"s":"mongo::`anonymous namespace'::printWindowsStackTraceImpl","s+":"43"},{"a":"7FF60453A1DE","module":"mongod.exe","file":".../src/mongo/util/signal_handlers_synchronous.cpp","line":256,"s":"mongo::`anonymous namespace'::myTerminate","s+":"12E"},{"a":"7FF6045FE1B7","module":"mongod.exe","file":".../src/mongo/stdx/set_terminate_internals.cpp","line":88,"s":"mongo::stdx::dispatch_impl","s+":"17"},{"a":"7FF6045FE199","module":"mongod.exe","file":".../src/mongo/stdx/set_terminate_internals.cpp","line":92,"s":"mongo::stdx::TerminateHandlerDetailsInterface::dispatch","s+":"9"},{"a":"7FFF3023DE58","module":"ucrtbase.dll","s":"terminate","s+":"18"},{"a":"7FFF173E1AAB","module":"VCRUNTIME140_1.dll","s":"_NLG_Return2","s+":"95B"},{"a":"7FFF173E2317","module":"VCRUNTIME140_1.dll","s":"_NLG_Return2","s+":"11C7"},{"a":"7FFF173E40D9","module":"VCRUNTIME140_1.dll","s":"_CxxFrameHandler4","s+":"A9"},{"a":"7FF6047EA1C8","module":"mongod.exe","file":"d:/A01/_work/6/s/src/vctools/crt/vcstartup/src/gs/amd64/gshandlereh4.cpp","line":86,"s":"__GSHandlerCheck_EH4","s+":"64"},{"a":"7FFF33A94A2F","module":"ntdll.dll","s":"_chkstk","s+":"11F"},{"a":"7FFF339F4CEF","module":"ntdll.dll","s":"RtlWalkFrameChain","s+":"14BF"},{"a":"7FFF339F8AE6","module":"ntdll.dll","s":"RtlRaiseException","s+":"316"},{"a":"7FFF30579319","module":"KERNELBASE.dll","s":"RaiseException","s+":"69"},{"a":"7FFF17494572","module":"VCRUNTIME140.dll","s":"CxxThrowException","s+":"C2"},{"a":"7FF6045A19C1","module":"mongod.exe","file":"C:/data/mci/54aa5b0ead6db3745f35568c882584fa/src/build/opt/mongo/base/error_codes.cpp","line":1889,"s":"mongo::error_details::throwExceptionForStatus","s+":"421"},{"a":"7FF604544B83","module":"mongod.exe","file":".../src/mongo/util/assert_util.cpp","line":256,"s":"mongo::uassertedWithLocation","s+":"1B3"},{"a":"7FF6034451CD","module":"mongod.exe","file":".../src/mongo/db/ftdc/controller.cpp","line":254,"s":"mongo::FTDCController::doLoop","s+":"5BD"},{"a":"7FF603444AAC","module":"mongod.exe","file":"C:/Program Files (x86)/Microsoft Visual Studio/2019/Professional/VC/Tools/MSVC/14.26.28801/include/thread","line":44,"s":"std::thread::_Invoke<std::tuple<<lambda_726633d7e71a0bdccc2c30a401264d8c> >,0>","s+":"2C"},{"a":"7FFF301F268A","module":"ucrtbase.dll","s":"o_exp","s+":"5A"},{"a":"7FFF32197974","module":"KERNEL32.DLL","s":"BaseThreadInitThunk","s+":"14"}]}}} {"t":{"$date":"2022-03-14T17:27:55.146+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FF6045382F3","module":"mongod.exe","file":".../src/mongo/util/stacktrace_windows.cpp","line":349,"s":"mongo::`anonymous namespace'::printWindowsStackTraceImpl","s+":"43"}}} {"t":{"$date":"2022-03-14T17:27:55.146+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FF60453A1DE","module":"mongod.exe","file":".../src/mongo/util/signal_handlers_synchronous.cpp","line":256,"s":"mongo::`anonymous namespace'::myTerminate","s+":"12E"}}} {"t":{"$date":"2022-03-14T17:27:55.146+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FF6045FE1B7","module":"mongod.exe","file":".../src/mongo/stdx/set_terminate_internals.cpp","line":88,"s":"mongo::stdx::dispatch_impl","s+":"17"}}} {"t":{"$date":"2022-03-14T17:27:55.146+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FF6045FE199","module":"mongod.exe","file":".../src/mongo/stdx/set_terminate_internals.cpp","line":92,"s":"mongo::stdx::TerminateHandlerDetailsInterface::dispatch","s+":"9"}}} {"t":{"$date":"2022-03-14T17:27:55.146+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FFF3023DE58","module":"ucrtbase.dll","s":"terminate","s+":"18"}}} {"t":{"$date":"2022-03-14T17:27:55.146+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FFF173E1AAB","module":"VCRUNTIME140_1.dll","s":"_NLG_Return2","s+":"95B"}}} {"t":{"$date":"2022-03-14T17:27:55.146+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FFF173E2317","module":"VCRUNTIME140_1.dll","s":"_NLG_Return2","s+":"11C7"}}} {"t":{"$date":"2022-03-14T17:27:55.146+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FFF173E40D9","module":"VCRUNTIME140_1.dll","s":"_CxxFrameHandler4","s+":"A9"}}} {"t":{"$date":"2022-03-14T17:27:55.147+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FF6047EA1C8","module":"mongod.exe","file":"d:/A01/_work/6/s/src/vctools/crt/vcstartup/src/gs/amd64/gshandlereh4.cpp","line":86,"s":"__GSHandlerCheck_EH4","s+":"64"}}} {"t":{"$date":"2022-03-14T17:27:55.147+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FFF33A94A2F","module":"ntdll.dll","s":"_chkstk","s+":"11F"}}} {"t":{"$date":"2022-03-14T17:27:55.147+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FFF339F4CEF","module":"ntdll.dll","s":"RtlWalkFrameChain","s+":"14BF"}}} {"t":{"$date":"2022-03-14T17:27:55.147+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FFF339F8AE6","module":"ntdll.dll","s":"RtlRaiseException","s+":"316"}}} {"t":{"$date":"2022-03-14T17:27:55.147+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FFF30579319","module":"KERNELBASE.dll","s":"RaiseException","s+":"69"}}} {"t":{"$date":"2022-03-14T17:27:55.147+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FFF17494572","module":"VCRUNTIME140.dll","s":"CxxThrowException","s+":"C2"}}} {"t":{"$date":"2022-03-14T17:27:55.147+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FF6045A19C1","module":"mongod.exe","file":"C:/data/mci/54aa5b0ead6db3745f35568c882584fa/src/build/opt/mongo/base/error_codes.cpp","line":1889,"s":"mongo::error_details::throwExceptionForStatus","s+":"421"}}} {"t":{"$date":"2022-03-14T17:27:55.147+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FF604544B83","module":"mongod.exe","file":".../src/mongo/util/assert_util.cpp","line":256,"s":"mongo::uassertedWithLocation","s+":"1B3"}}} {"t":{"$date":"2022-03-14T17:27:55.147+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FF6034451CD","module":"mongod.exe","file":".../src/mongo/db/ftdc/controller.cpp","line":254,"s":"mongo::FTDCController::doLoop","s+":"5BD"}}} {"t":{"$date":"2022-03-14T17:27:55.147+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FF603444AAC","module":"mongod.exe","file":"C:/Program Files (x86)/Microsoft Visual Studio/2019/Professional/VC/Tools/MSVC/14.26.28801/include/thread","line":44,"s":"std::thread::_Invoke<std::tuple<<lambda_726633d7e71a0bdccc2c30a401264d8c> >,0>","s+":"2C"}}} {"t":{"$date":"2022-03-14T17:27:55.147+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FFF301F268A","module":"ucrtbase.dll","s":"o_exp","s+":"5A"}}} {"t":{"$date":"2022-03-14T17:27:55.147+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FFF32197974","module":"KERNEL32.DLL","s":"BaseThreadInitThunk","s+":"14"}}} {"t":{"$date":"2022-03-14T17:27:55.147+02:00"},"s":"F", "c":"CONTROL", "id":23134, "ctx":"ftdc","msg":"Unhandled exception","attr":{"exceptionString":"0xE0000001","addressString":"0x00007FFF30579319"}} {"t":{"$date":"2022-03-14T17:27:55.147+02:00"},"s":"F", "c":"CONTROL", "id":23136, "ctx":"ftdc","msg":"*** stack trace for unhandled exception:"} {"t":{"$date":"2022-03-14T17:27:55.153+02:00"},"s":"I", "c":"CONTROL", "id":31380, "ctx":"ftdc","msg":"BACKTRACE: {bt}","attr":{"bt":{"backtrace":[{"a":"7FFF30579319","module":"KERNELBASE.dll","s":"RaiseException","s+":"69"},{"a":"7FF6045399C9","module":"mongod.exe","file":".../src/mongo/util/signal_handlers_synchronous.cpp","line":97,"s":"mongo::`anonymous namespace'::endProcessWithSignal","s+":"19"},{"a":"7FF60453A1ED","module":"mongod.exe","file":".../src/mongo/util/signal_handlers_synchronous.cpp","line":257,"s":"mongo::`anonymous 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Files (x86)/Microsoft Visual Studio/2019/Professional/VC/Tools/MSVC/14.26.28801/include/thread","line":44,"s":"std::thread::_Invoke<std::tuple<<lambda_726633d7e71a0bdccc2c30a401264d8c> >,0>","s+":"2C"},{"a":"7FFF301F268A","module":"ucrtbase.dll","s":"o_exp","s+":"5A"},{"a":"7FFF32197974","module":"KERNEL32.DLL","s":"BaseThreadInitThunk","s+":"14"}]}}} {"t":{"$date":"2022-03-14T17:27:55.153+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FFF30579319","module":"KERNELBASE.dll","s":"RaiseException","s+":"69"}}} {"t":{"$date":"2022-03-14T17:27:55.153+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FF6045399C9","module":"mongod.exe","file":".../src/mongo/util/signal_handlers_synchronous.cpp","line":97,"s":"mongo::`anonymous namespace'::endProcessWithSignal","s+":"19"}}} {"t":{"$date":"2022-03-14T17:27:55.153+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FF60453A1ED","module":"mongod.exe","file":".../src/mongo/util/signal_handlers_synchronous.cpp","line":257,"s":"mongo::`anonymous namespace'::myTerminate","s+":"13D"}}} {"t":{"$date":"2022-03-14T17:27:55.153+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FF6045FE1B7","module":"mongod.exe","file":".../src/mongo/stdx/set_terminate_internals.cpp","line":88,"s":"mongo::stdx::dispatch_impl","s+":"17"}}} {"t":{"$date":"2022-03-14T17:27:55.153+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FF6045FE199","module":"mongod.exe","file":".../src/mongo/stdx/set_terminate_internals.cpp","line":92,"s":"mongo::stdx::TerminateHandlerDetailsInterface::dispatch","s+":"9"}}} {"t":{"$date":"2022-03-14T17:27:55.154+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FFF3023DE58","module":"ucrtbase.dll","s":"terminate","s+":"18"}}} {"t":{"$date":"2022-03-14T17:27:55.154+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FFF173E1AAB","module":"VCRUNTIME140_1.dll","s":"_NLG_Return2","s+":"95B"}}} {"t":{"$date":"2022-03-14T17:27:55.154+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FFF173E2317","module":"VCRUNTIME140_1.dll","s":"_NLG_Return2","s+":"11C7"}}} {"t":{"$date":"2022-03-14T17:27:55.154+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FFF173E40D9","module":"VCRUNTIME140_1.dll","s":"_CxxFrameHandler4","s+":"A9"}}} {"t":{"$date":"2022-03-14T17:27:55.154+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FF6047EA1C8","module":"mongod.exe","file":"d:/A01/_work/6/s/src/vctools/crt/vcstartup/src/gs/amd64/gshandlereh4.cpp","line":86,"s":"__GSHandlerCheck_EH4","s+":"64"}}} {"t":{"$date":"2022-03-14T17:27:55.154+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FFF33A94A2F","module":"ntdll.dll","s":"_chkstk","s+":"11F"}}} {"t":{"$date":"2022-03-14T17:27:55.154+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FFF339F4CEF","module":"ntdll.dll","s":"RtlWalkFrameChain","s+":"14BF"}}} {"t":{"$date":"2022-03-14T17:27:55.154+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FFF339F8AE6","module":"ntdll.dll","s":"RtlRaiseException","s+":"316"}}} {"t":{"$date":"2022-03-14T17:27:55.154+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FFF30579319","module":"KERNELBASE.dll","s":"RaiseException","s+":"69"}}} {"t":{"$date":"2022-03-14T17:27:55.154+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FFF17494572","module":"VCRUNTIME140.dll","s":"CxxThrowException","s+":"C2"}}} {"t":{"$date":"2022-03-14T17:27:55.154+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FF6045A19C1","module":"mongod.exe","file":"C:/data/mci/54aa5b0ead6db3745f35568c882584fa/src/build/opt/mongo/base/error_codes.cpp","line":1889,"s":"mongo::error_details::throwExceptionForStatus","s+":"421"}}} {"t":{"$date":"2022-03-14T17:27:55.154+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FF604544B83","module":"mongod.exe","file":".../src/mongo/util/assert_util.cpp","line":256,"s":"mongo::uassertedWithLocation","s+":"1B3"}}} {"t":{"$date":"2022-03-14T17:27:55.154+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FF6034451CD","module":"mongod.exe","file":".../src/mongo/db/ftdc/controller.cpp","line":254,"s":"mongo::FTDCController::doLoop","s+":"5BD"}}} {"t":{"$date":"2022-03-14T17:27:55.154+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FF603444AAC","module":"mongod.exe","file":"C:/Program Files (x86)/Microsoft Visual Studio/2019/Professional/VC/Tools/MSVC/14.26.28801/include/thread","line":44,"s":"std::thread::_Invoke<std::tuple<<lambda_726633d7e71a0bdccc2c30a401264d8c> >,0>","s+":"2C"}}} {"t":{"$date":"2022-03-14T17:27:55.154+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FFF301F268A","module":"ucrtbase.dll","s":"o_exp","s+":"5A"}}} {"t":{"$date":"2022-03-14T17:27:55.154+02:00"},"s":"I", "c":"CONTROL", "id":31445, "ctx":"ftdc","msg":" Frame: {frame}","attr":{"frame":{"a":"7FFF32197974","module":"KERNEL32.DLL","s":"BaseThreadInitThunk","s+":"14"}}} {"t":{"$date":"2022-03-14T17:27:55.155+02:00"},"s":"I", "c":"CONTROL", "id":23132, "ctx":"ftdc","msg":"Writing minidump diagnostic file","attr":{"dumpName":"D:\\Sage\\MongoDB\\mongodb-win32-x86_64-windows-4.4.10\\bin\\mongod.2022-03-14T15-27-55.mdmp"}} {"t":{"$date":"2022-03-14T17:27:55.835+02:00"},"s":"F", "c":"CONTROL", "id":23137, "ctx":"ftdc","msg":"*** immediate exit due to unhandled exception"}
FileRenameFailed: Access is denied
1) The service MongoDB is startup with is a local administrator and has full access to both the log path and storage path.
2) I thought it might be trying to rename the log file for rotation so changed that to reopen, please see config file below.
# for documentation of all options, see: # http://docs.mongodb.org/manual/reference/configuration-options/ systemLog: verbosity: 0 quiet: false traceAllExceptions: false path: "D:\\Sage\\MongoDB\\logs\\mongodb.log" logAppend: true logRotate: reopen destination: file timeStampFormat: iso8601-local net: bindIpAll: true port: 27017 wireObjectCheck: true ipv6: false ssl: mode: disabled security: authorization: disabled javascriptEnabled: true operationProfiling: slowOpThresholdMs: 2500 storage: dbPath: "D:\\Sage\\MongoDB\\data" journal: enabled: true directoryPerDB: false
I also found a similar case on the MongoDB forums but the thread went stale without a solution.