"There is no data to report"

Question

When doing analytical work using either the "Account List" or "Receivables Ageing Report", I'm getting the message "There is no data to report". I'm trying to solve a problem by digging down to the original transaction so I can either change it or reverse it. I somehow get the impression that this message is telling me there's damaged data or something and the transaction is no longer available for correction or adjustment. What can I do about this? Is there any option other than creating an equal and opposite transaction? That seems a rather inelegant solution.

Richard S. Ridings · Accepted Answer

If you run the Customer Aged Detail report, then double-click a Receipt and get the No Data report, it is because the receipt is posted as part of the original invoice. The invoice was not posted as Pay Later. So in this case, check out the invoice for that information. 
 I am assuming your 
 Ed Comerford said: "Account List" 
 is actually the General Ledger report (and the same thing happens with the General Journal report), when you get the No Data message by double-clicking the entry in specific spots, this usually indicates that entry was already adjusted or reversed. If this is the case, then hit Ctrl-F and look for the the J# for that entry. Adjusted or reversed entries always reference the original journal entry that was altered. Once adjusted or reversed the original data entry screen cannot be looked up to see the original entry, you must find the final entry if adjusted or if reversed, there will not be a data entry lookup screen.

Richard S. Ridings · Answer

Just doing some data entry and realised there is another time when There is No Data to Report shows up. When you are in the General Ledger or General Journal and try to drill down on a credit card payment, you will get the same message. Credit Card payments cannot be looked up in the data entry screen. There is probably nothing wrong with the entry but it is just not a feature in the program to look up all entries.

Sage 50 Canada

"There is no data to report"

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