Hi all, 

Thank you for reaching out and apologies for this ongoing issue. The Sage 50 Canada team has updated this article titled "Sage 50 crashes without error when opening a file that has pending Invoice Payments in single user mode" with new details. 

I'm told that the workaround is still the only option. We'll share any news on a fix as soon as it's available. Thank you for your ongoing patience.

Warm Regards, 
Erzsi

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Resolution

Hi all, 

Thank you for reaching out and apologies for this ongoing issue. The Sage 50 Canada team has updated this article titled "Sage 50 crashes without error when opening a file that has pending Invoice Payments in single user mode" with new details. 

I'm told that the workaround is still the only option. We'll share any news on a fix as soon as it's available. Thank you for your ongoing patience.

Warm Regards, 
Erzsi

__

Resolution

Once i disconnect from the internet, i can no longer access sage login at all

Thank you. I disconnected the internet, then I was able to log in to single-user mode and uncheck the box for Automatically download payments. This step temporary solves the login issue. However, I can't send out the invoices with the PayPal link for now. For the online invoice payment service, I will wait until this issue is solve. 

That's the solution I gave to Support, they didn't know about it when I told them a week ago... 

That function is the only reason why I updated to 2023 (from 2021). I wouldn't have updated it if only I knew all the trouble I have with them.