• Suddenly Unable to Log In to Sage

    Yesterday morning I was using Sage no problem, then all of a sudden after my lunch break I was no longer able to log in. I have updated and restarted my computer, but that didn't help. The version of Sage is current and I am the only one in the company…
  • 2nd user not able to connect

    2nd user is unable to connect to the main computer which is mine. In the meanwhile I shut off the "private network" firewall.
  • Customer Portal down?

    I'm trying to register my new version of Sage 50 Pro and when I go to the Customer Portal ( https://customers.sagenorthamerica.com/ ) and login, I just get a blank page and/or an error. Is it just me or is everyone experiencing this? Thanks, Andr…
  • Application window not loading/displaying post login.

    I have a PC that is having an issue when the user logs in as sysadmin. It never shows the application window post login. All other user logins seem to work normally. Anybody have suggestions on where to look for the issue? We recently migrated the data…
  • simply won't start

    Tried opening my 2012 Simply Premium this morning and it won't load. Keep getting the error message Sage Simply accounting 2012 has stopped working. It says it encountered a problem and will close the program. It worked fine up till now. My other versions…