Sage 50 Canada

Working in Sage 50 Premium 2019 V1 edition, signed in as administrator in single user mode. Then had a power failure. Now when I go to sign back in it tells me that someone is working already as a single user and won't let me in.

I Am unable to open Simply Accounting. Error message is 'Your Service Plan has expired You cannot use Sage Drive'. This can't be right as Sage charges my credit card annually. Every phone number I've tried is Monday to Friday only. Does anyone know a…

How do I reset a password? I forgot that I changed the password when I updated to a new version. I have been using the new version but shut down my computer and now I entered my old password too many times and is locked out(?) I found my new password…

I share companies with several users. On January 25, 2019, the first person to open the Sage 50c (Sage Drive) file that day was able to access the company. Subsequent users, who tried to open the file receive an error message saying that a required data…

Switching users should be a lot more streamlined than to have to close out the company and re-open. Right now, it's a very inefficient way to switch users in a multi-user retail environment for invoicing and quoting. It should be as simple as "Switch…

Hi there and good day, So recently I tried to open up one of my important old files, and it required me to log onto my admin account IN ORDER to update the file. I thought the account I had created was the admin but it wasn't so I got in touch with…

hello everyone, I keep getting the message "unable to open company file". I close and try again, restart the computer, try again, and eventually I am able to open the file any idea why this is happening? any help is appreciated thanks

Hi Friends, Probably I have forgotten my company passwords and cannot open the company as sysadmin. Will any one please inform me how to retrieve it. Thank you/GULFINDO

I have been using Sage 50 Pro Accounting 2013 with the same password the whole time. Yesterday I went to open it and it won't open. Have tried everything I can think of. I do have a current backup of the data. So what can I do to work around this? 1…

I am using a 2009 version of Simply Accounting. When I try to get into my account, they want a password, which I have forgotten. How do I get around this? Thank you theBaker

Our SAGE 50 Premium was purchased in January of 2015, there have never had any password in the past, nobody ever set it up and I always could open the software without any password required. But today in January of 2016, which is the 1st day this…

I am not sure when this started to happen I think it was about a week ago Sage 50 stopped asking me for a session date and I am not sure how to fix this. Does anyone have any idea on what could be happening? Thank you

I have recently returned from maternity leave and have been asked to set our company up in SAGE 50. I have absolutely no experience with this program, but after borrowing some text books from friends and some trial and error, I have figured the basics…

I need some help. My password I have been using for the last 9 years has now stopped working? I keep getting an error message saying user name and password are incorrect. My user name has always been adminsys. I have an old edition of Simply Account pro…