• login

    I tried to set-up myself has one of the users with Sage HR and it looked like it was all done but now when i goes to sign in it tells me password or email isn't correct. So I try the "Forgot Password" and it tells me I will receive an email but I don…
  • Accès à distance

    Bonjour, C'est quoi les étapes et conditions pour accèder à distance à un compte client Merci pour votre aide
  • LOG IN PROBLEM

    CAN I USE SAGE 50 WITH SAME LOG IN DETAIL OF ANY USER OF THE COMPANY ?
  • ouvrir une entreprise partagée

    J'ai 3 ordinateurs sur lesquels je travaille. Les deux portables fonctionnent parfaitement et nous arrivons à accéder à notre entreprise par contre, le PC nous réponds encore que le gestionnaire n'est pas installé sur l'ordinateur où sont entreposé nos…
  • message d'erreur: Vous avez entré une valeur qui est assignée à un autre enregistrement...

    Bonjour, Je n'arrive pas à ouvrir mon sage et j'obtiens toujours ce message: ''Vous avez entré une valeur qui est assignée à un autre enregistrement. Vous ne pouvez pas avoir deux enregistrements ayant le même valeur'' Comment résoudre ce problème…
  • power outage, now sage won't let me boot up

    won't let me login because says that user is already being used ..... power outage did not let me shut down properly??
  • Auto Entry Desktop Sync error

    Anyone else having issues? I try to log into the Auto Entry Desktop Sync service and i get the error: Please check that AutoEntry DesktopSync Service is running. I'm trying to start the AutoEntry DesktopSync Service so this makes little sense. Seems…
  • My Sage Account number - where do I find it ?

    I have Sage 50 and wanted to refresh myself on processing company accounts. I went to Sage University but I need my account number and I just cannot get an answer to this
  • Remote access - password error

    Hi, I am trying to open a shared company file and my password isn't working. It is the same password that I use for the other shared companies. Is there a way to unshare, reset my password or even save this company with a new name? I really need to…
  • compulsory annual payment

    When did Sage 50 Pro start locking people out of their data unless they paid a renewal fee ?
  • Unable to login to use remote data access

    When I log out last, the program was taking a while, and at the end I thought it's done, so shut down the PC, but a window popped up, asked me to end the sage program, which I did, and today, I tried login, and it's not letting me, keeps on asking me…
  • opening shared files

    my system will not allow me to open any shared files today is the system down for maintance?
  • Accéder à une entreprise existante

    Bonjour! Je tente d'accéder à une entreprise existante dans mon logiciel, c'est impossible. On me demande mon adresse courriel et mot de passe, ce que j'entre, et cela bloque. Le service clientèle est fermé. Je suis connectée sous l'identifiant de l…
  • Can't connect to my shared company

    I tried to open my company today, which is always a shared company; but there was an error. So when I tried to "connect to a shared company", typed in my email & password, I received the message "we were not able to retrieve the list of shared companies…
  • connections dans le nuage

    il a eu une mise a jours dans age se week ken depuis je suis pas capable de me connecter aux nuage
  • Remote Access

    Good day all. I have Sage Accountant license. I have a client who has their own limited number of licenses. I want to log in remotely, or via VPN. They set my computer up with VPN, however they think I cannot log in to their Sage 50 without using one…
  • Erreur Le nom d'utilisateur et le mot d'utilisateur incorrects

    J'ai installé la nouvelle version de sage 2023 et quand je rentre mon utilisateur et mon mot de passe, il me écrit que c'est incorrect. Pourtant c'est le même mot de passe qu'avant. Comme sur le courriel reçu, j'ai écrit les 7 premiers caractères…
  • New Sage 50 Update

    I just did my update for the new version of Sage 50 Canada and have tried to login but it is telling me that my user name and or password is not correct any suggestions
  • Version 2023.0 Password not working

    Hello, I upgraded to the Version 2023.0 version yesterday and any client I try and log into I am getting the message it is the incorrect password, I know for a fact this is not the case. System glitch? Catrina
  • Booted out of Sage with Multiple Users

    Have two users currently using system. 1) admin-me and 2) parts-coworker. I am the main computer in which I would need to be logged in before then can use. They have been getting booted out but shows still active. Other day is showed I was logged…
  • silver support plan

    do i have to buy the silver plan support plan if i dont need it ? i am being told i will be locked out if i dont , am i being bullied ? for example if i installed the program on a computer with no internet would there be a way to lock me out ? i dont…
  • Bank Feed: not updating and having to reauthorize

    Since the bank we use switched to enhanced security sending a text with a code I have had issues with SAGE bank feeds. the feeds haven't been updating i need to reauthorize regularly in order to be told that there is nothing to update I am prompted…
  • Error Message

    Does anyone have this message appearing when trying to open Sage? I uninstalled the program and installed it again and it is still giving me the same message. Sage50Accounting.exe - Bad Image C;\Windows\SYSTEM32\MSVCP140.DLL is either not designed…
  • opening 2019 file

    i want to open a 2019 file, and the system won't open the older file. I am running the 2021 version of sage 50. how do i do this? I get a "database reports an error' message
  • Electronic Filing T4's the CRA web link goes broken

    I want to file T4's online After saving the XML file and click the T4 internet filing link in Sage 50 the browser opens to page can't be reached.