program stops responding after printing T4's

SOLVED

I am currently processing the T4's for all my client.   However, every time I process the printing of the T4's and summary, the program stops responding and I have to shut it down and start it up again. I am using accountant version 2016.2.   Anyone else encountering this?   It's happening for each client so it doesn't appear to be related to an individual file

Parents Reply
  • 0 in reply to RandyW
    no other dialog box that I can see. Right after I print the T4 summary I get the little circle that turns round and round and round until I get the message that the program has stopped responding. Then I select stop the program as if I hit the wait for the program to respond, it never does. Don't know if it's my PDF printing program causing this issue or as it happens with both my 2015.4 version and my 2016.2. Maybe I'll try a sample company and print once to my printer to see if it does it again.
Children