• Could not find Link - Trial Balance report

    I have a customer who is currently running SAGE 50 accounting, when she runs the trial balance report in Excel via a plugin, she gets the following error..... Any suggestions welcome.
  • Stop Settings tab closing all open windows when clicked.

    A change to V28 has made all windows close when accessing the settings tab. We raise sales orders and want the invoice number to match the sales order number, the only way we can do this as we don't process them in chronological order, is to open the…
  • Settings folder data path on C: - backup manager lists an extra company data folder - Is it this settings folder?

    Hi I have a single user, 2 company version of Sage 50cloud accounts installed. On installation I chose to have the 2 companies installed on my D drive. I notice in 'About' that 'settings' (for both companies) are stored on the C: drive in c:\programdata…
  • Product Country of Origin - Allow the option to set a default country

    Currently Default country of origin is United Kingdom (GB) Problem 1. Some companies may only sell products from 1 country which is not GB. This means changing it for every product input rather than setting the default of their chosing. 2. Some…
  • Line Misalignment Sales invoice

    I have never noticed this happening before but apart from the first invoice line, the net amount, %VAT and VAT amount are not aligned when emailing. They are ok if you view and then print or email. Only when emailing direct. I have edited them to try…
  • Custom message when emailing invoices

    We email invoices straight out of Sage - when they go to Drafts I then have to work through and add the same email message to each 'Please find attached etc etc'. I have googled and looked at various options but can't find a way to set up a standard email…
  • Turn off all dashboard and process maps and Don't Display welcome screen settings not sticking.

    I am using Sage Instant Accounts 21.5.9.201 on Windows 10. I was reading through one of the books on how to use Sage and it mentioned Process Maps and Dashboards which are by default now switched off. To turn them on the checkboxes for both settings must…