Sage 50 Payroll

Hi someone has brought to my attention that their name 'Lynette' is spelt wrong on her payslips via the online sage documents portal. I have changed it to 'Lynnette' with 2 'ns' on sage payroll, but on the online documents it is still the wrong spelling…

Our holiday year starts on 1st April. I have tried to advance the holiday year but get an error saying "Operation failed, no current record". I have successfully advanced the absence year so the problem only relates to the holiday year. I have tried…

Hi there, I have received notification from a number of employees who have had issues when logging into the online portal to access their payslips. One employee advised they copy and pasted the original password which was set up when I added them as…

hi guys we have just performed the year end all went well except when now in 2017/2018 tax year you navigate to company/legislation/student tab, the plan 1 and plan 2 tables have disappeared. i have carried out a dummy payroll, and as a consequence…

Just upgraded to the new version for tax year 2018/2019. I cannot perform a back-up as when I exit the software and it prompts for an automatic back-up (and I click yes), it runs half way then asks me to insert disk 2 (what even is this?). When I click…

Hello all, I have had my Apprenticeship Levy Settings restored to default after installing a Sage update. This is the second time I had this happening in this tax year and always after installing a Sage update. I had the ''defer calculation until annual…