• How to mass delete all company?

    Hi all, I wanted to mass delete all company because it is duplicated after import from sage, and would like to start a new. but I do not want to replace with a new database because of the other valuable data such as users, workflows etc. I just want…
  • CRM 2022 R2 Import email error message

    Having successfully linked my email account in CRM I get a view onto my mailbox for filing emails that looks good. However when I try to file an email it says it has imported 1 email but then gives an on-screen error, " The resource cannot be procesed…
  • Donor Data Import

    New to Sage CRM. A: Have excel sheets of donors with first and last name and email and many more fields but can hold off on that- what is the quickest way to import the data- can you provide an excel template for fields and code. Cheers Jen
  • Leading Zeros in ACH Import

    I am trying to import ACH template that has leading zeros in the routing numbers that keep getting dropped off when I convert the excel to a csv. Additionally, very large numbers are condensing to scientific notation with the wrong values when in csv…
  • Bulk change to account manager

    HI I want to change a group of companies from one account manager to another. How do I go about it for a large number of accounts? Thanks
  • Exporting Data

    I need to export all of my data from Sage CRM into excel spreadsheets. I can export Companies, People and Leads into excel spreadsheets but I cannot export my Projects as there is no "export to file" button. Why is this and how can it be fixed? The…
  • cmli_status

    Does anyone know the meanings of the integer values in the cmli_status field of the Comm_Link table? Or if there is a data dictionary for Sage CRM available? We have to do a data migration project and need to understand the significance of this field…
  • Export all data from CRM to Excel.

    Export all data from CRM to Excel. I have full admin rights, I believe, but do not see the option to export. I have found some strings that say where this should be and I don't see this option where it is supposed to me. Does this have anything to…
  • Sample SQL script in CRM to update tables in CRM DB

    Hi All, I am new to coding for Sage CRM and trying to learn the correct syntax/methodologies we can use while coding for SQL Stored Procedures/Scripts to perform DML Statements in Sage CRM. In case anyone has the experience, can you please share a…
  • Import Opportunities into CRM

    Hello all, i am wondering how do i go about importing csv opportunities into CRM? Thanks!
  • How do I transfer a lead or opportunity to another person

    FormerMember
    FormerMember
    I want to remove an opportunity or a lead from "My CRM" to another business development person. How can I accomplish this?
  • Mass update Sage CRM - Country Field

    Hi I am trying to help a client do a mass update of the country field in CRM base on STATE and PC information. I found this link https://community.sagecrm.com/user_community/f/84/t/12031.aspx Which was very useful but I must have missed something…
  • Phone Number Datatables Question

    I'm querying data for phone numbers belonging to Persons in CRM. I'm linking the Phone and PhoneLink tables by PhoneID, and have a couple of questions: 1. The way I understand it is, if the Phon_Deleted field is anything but NULL, the phone number…
  • First time importing problems

    Trying to import about 15 contacts in an Excel file as a test using the CRM import function as I have a lot of contacts to import. Got all the fields mapped, run the import and then it skips all the lines. The error I am getting is: "Error Invalid…
  • Customer sales history reporting using CRM parameters

    I would like to run a report showing sales history by customer using parameters that are assigned through CRM, not AR module in Sage100. Does anyone know if this capability exists? I would imagine it would be pulled through CRM, but cannot locate the…
  • SAGE CRM import - multiple persons on same record

    Hi, I have an excel file with multiple persons (FirstName, LastName and TitleCode) on the same excel record. The import complains: Error Blank Person Details - could not add - Required Field(s) blank What additional field is import looking for?…