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  • Multiple pay rates

    We have 6 different shifts per week, each paid hourly at different rates. What is the easiest way to set this up?
  • Linked Account for garnishment

    HI, I'm new to this. I have an employee garnishment to deal with. I've gone into settings, payroll, linked accounts, deductions - but now I'm stuck. What account do I link it to?
  • Fixed Asset Deletion prohibited: Events posted

    I'm having trouble deleting a fixed asset as it's showing the following error. Can anyone help explain why this is happening? It seems to occur only for some assets, while others can be deleted easily.
  • Allocation and Issue Rules - only working for Lot managed products?

    After questions from a customer about the FIFO allocation used in X3 I've been running some tests and it seems like the Allocation and Issue rules only work as expected when the product being allocated is lot managed. Is this how it works or should it…
  • ANTIVIRUS ESET SMART SECURITY PREMIUM

    Hi, I updated my antivirus MCAFEE for ESET and now my Sage is not opening and I have an error message that read like this: Does anybody ever had this problem and if yes tell me what to do to resolve this. Thank you,
  • MT940 - when imported from file splits

    Hi, I wonder if anyone came across this before and what was the fix? the MT940 file when downloaded form the bank, it creates multi page format which has additional segments 60M and 62M. When imported to X3 (V12), it generates multiple statements…
  • Incorrect Sequence number getting generated

    Hello, While creating intersite transfer, I selected a doctype (GMI), but the generated entry number doesn't match the sequence number format set up for the doctype; instead, it follows the sequence for another doctype (INT). Oddly, when I choose a…
  • Sage 300 Desktop version - Windows Authentication , What are the protocol being used.

    May i know what protocol is being used for Windows Authentication in desktop version? As some System Auditor may question this during the audit. Please advise if anyone have this information
  • Comment Inscrire une dépense 50% entreprise / 50% personnelle

    Questions relatives aux dépenses dont seulement un pourcentage (disons 50%) du montant est affecté à un entreprise de travailleur autonome ? Il semble que je dois créer un compte auquel je vais attribuer l'autre 50% de l'ensemble de mes dépenses partagée…
  • Chart of Accounts Left List

    Hello, I am trying to determine how I might add the ENAFLG from the GACCOUNT field to the left list on the Chart of Accounts screen. Any guidance or input would be appreciated! Regards, Dave
  • Invoicing email issues

    Hi, having a issue with the Invoicing side of Sage Accounting, a few technical details: - Sage 50 Pro Accounting 2021 (2021.0) - Using Sage to send invoices (no Outlook) I am incapable to send invoices, I spoke with my actual email provider and…
  • Sage 100 Client hangs when searching for an article

    Hello, We have a Sage 100 2019 (version: 9.0.6.5) and are currently experiencing the following problem with the merchandise management client. When I search for an article in a new billing document, the search crashes and hangs. I can no longer use…
  • Payroll

    Hello, The non-profit I work for is looking for a new payroll service that supports APO, AP (Armed Forces Pacific) addresses. Does Sage support APO, AP addresses? Sorry, I'm not sure which category to put this under. Thank you!
  • Unable to add 6th Company Database in Sage 300 2022 Advanced Edition Database Setup

    Hi friends, I have a strange issue at a site operating Sage 300 2022 Advanced with Product Update 7 installed. I am receiving the "Cannot create the database profile." error when attempting to add a 6th company database into Database Setup - irrespective…
  • Quantity Available

    Hello trying to find what table the Available qty is located... Can't find in CI_Item or IM_itemwarehouse
  • Global Parameter

    Hello, I need to be able to define a new global parameter but I can't seem to figure out how to do it correctly. I was able to create one but I wasn't able to add it to a selection list and make it work. I am not sure how to define which field in the…
  • Changing Inventory type from Normal to Non-Physical

    Hi Is there anyway to change an already created item number from Normal to Non-Physical? Or do I have to recreate the item number again? Past employee create items that are consumables and should not be inventoried and wish to correct this. Thanks…
  • Allocating Employers portion of CPP/EI/WCB to a fund

    I have a fund in Sage that I track all of my operating expenses through. How can I allocate the employer portion of payroll costs through that fund? I have their salary going through a staff account but want the employer costs going through a separate…
  • Payroll Calculations - Sage 100 Canada

    Is there anyone willing to share their payroll calculations (how they are set up)? Particularly looking for the WCB calculation and the processes you do or if you even use it. Please email me at [email protected]
  • Sub Accounts ?

    Hi. I currently have an Asset Account "1710-0001 (Calgary) -Plant Equipment". We have now decided that we'd like to track the different pieces of equipment in Sage, rather than on a spreadsheet. I just want to confirm, I should be able to make Sub…
  • Maximum stock setup in product site

    Hello, can anyone tell me how can I setup the maximum stock quantity for a product site. I tried adding it in product site but don't know how it works, the system still allows me to receive more stock. I need such a setup that once the maximum quantity…
  • Maximum stock limit in Sage X3

    Hello, can anyone tell me how can I setup the maximum stock quantity for a product site. I tried adding it in product site but don't know how it works, the system still allows me to receive more stock. I need such a setup that once the maximum quantity…
  • Event Viewer Error

    Just wondering if anyone has come across the following application error in event viewer. System Registry Error. The operating system reported "The system cannot find the file specified. " on attempting to create or open the ACCPAC International, Inc…
  • Automated Emails sent out from SAGE 100

    Hoping for any assistance in this issue. For some reason, Past Due invoice after 60 days, are getting automatically emailed out to customers on random days. I do not know where/how it is doing this. There is nothing in Task Scheduler or in our Sage…
  • Expired Lot Error

    I have a sales order I allocated material to. When generating a preparation plan, the following errors come up: When I look at the lot characteristics, it indicates that the lot doesn't expire until next year. I tried running a stock resynchronization…