Use stuck in Failed status

Under our testing Site, we have two users. One works fine, the other ([email protected]) is stuck in Failed status. I can't seem to remove him or add another user.

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  • 0 in reply to kmsellers

    How to Reset Process: 

    From the site, select the processes icon: 

    If you have a role that allows you to reset the process, you will see a very small icon next to the status of the job. 

    Click on the icon to reset the process. 

    I apologize for the very small image... i couldn't seem to get this reply to accept any bigger.