• How Avalara Calculates Sales Tax

    I have invoices that have the tax schedule on the header tab as NONTAX ​ and the ship to location code (tab 2) has AVATAX as the tax schedule. No tax is calculated. If I change the header tab tax schedule to AVATAX then tax gets calculated. Shouldn't…
  • Where is UnitCost in SalesOrderDetail and SalesOrderHistoryDetail from?

    Hello, I'm working with Sage 100 and currently working on figuring out job cost. I have a question as in the subject--Where is UnitCost in SalesOrderDetail and SalesOrderHistoryDetail from? Would someone please help me understand the calculation logic…
  • Processes showing up in the master console that don't exist on the system

    I have processes showing up in the master console that don't exist on the system. How do i get rid of them in the master console? They are both country code maintenance programs
  • When printing the Receipt of Goods Register, incorrect volumes are printed.

    Running on Sage 100 Premium ERP 2015 (Version 5.20.5.0) The expectation is that on the Receipt of Goods (ROG) Register, where it is labeled "Volume" or "Weight", the volume or weight for that item would be displayed, regardless the number of lines on…
  • Cash Receipts Journal: Full amount is posted in General Ledger, but not to accounts?

    Hello, We had a strange event occur a few days ago. For one of our batches, the Cash Receipts Journal processed all of our checks except for the last 4 in the batch. However, the full batch was posted to the General Ledger, and the full amount shows…
  • Sales Order Entry Freezes when clicking accept.

    Hello, We have recently had many complaints about Sales Order Entry freezing when users click accept after creating a sales order. We plan on restarting the servers this weekend but I am not confident that this will resolve the issue. I have searched…
  • Error 15: OS System command failed

    Hello, We are encountering the following error during cash journal printing. This happens on almost any cash receipt journal we try to print, I have only had one successfully go through. Help would be very much appreciated as I have no idea where to…
  • "The integrate to bank rec is required" error.

    I am currently doing Period End processing for my company, and have successfully completed it for our active company. However, we have an old company we still do maintenance on in SAGE, and while I was trying to change the Fiscal Period in GL I receive…