• Information Assistant RDP connection does not allow users to print via local printers

    Hello everyone, I have an issue that I haven't been able to find a good fix for. Users in the office access Sage that is installed on one of our servers with an RDP connection into the Information Assistant app to pull reports, particularly Job Cost…
  • Crystal error when running reports

    Fresh install of Sage 100. I ran the installer as domain admin as well as the WksUpdate Standard file. I have already tried reinstalling the software over 5 times and verified all necessary files were present in the C Drive file path. Is there any other…
  • How to import Sales Forecast by Customer and Item

    We are on Sage 100 Advanced v2022.1 and I don't see anywhere a Sales Forecasting report or option to enter numbers or imported via VI. We have a new Sales Executive and he wants me to import sales forecast numbers, by Customer and Item to produce a…
  • VI Import Job Unable to open [wdx][odb]<dsn_name>

    I just upgraded from Sage 2020 to Sage 2023 and can't get any of my existing (or new) VI Import Jobs to work. When I try to actually run the job and test them, I get the message: "VI JOB_NAME Unable to open [wdx][odb]<dsn_name>" I don't get this message…
  • SAGE random pdf export cannot be opened

    Hello, We are having an issue with exporting reports to a pdf file. Random reports will not open and acrobat gives the message "Adobe Acrobat could not open 'name_of_file.pdf' because it is either not a supported file type or because the file has…
  • Sage 100 Premium 2020 SQL Server Transactional Replication for Reporting

    Version: Sage 100cloud Premium 2020 (Version 6.20.0.01) Additional software: Scanco Operations Management & Multi-bin, Some custom DSD programming Hello all! First post here. Looking for some assistance when it comes to replicating data for reporting…
  • Intermittent "[ProvideX][ODBC Driver]Internal error"

    I am encountering an intermittent "[ProvideX][ODBC Driver]Internal error" within an Excel workbook containing several worksheets, each of which contains a Microsoft Query (MSQuery) to various Sage 100 Advanced v. 2019 PU 2 files/tables. The query results…
  • PR_EmployeeDocuments table is encrypted and can't access fields in Crystal Report

    v2019 Adv. Customer would like a Crystal report showing what email address is set up in Employee Maintenance/Paperless for Electronic Delivery. It may/may not be the same as the Email that is on the Employee Header. The PR_EmployeeDocuments.m4t is an…
  • Need help getting "Invoice History Printing" data in SQL database.

    Hello, I'm working on a project and I need to be able to pull the same information the "Invoice History Printing" report pulls for a date. For my selected date, in our database we have about 3,000 invoices. The report, however, only pulls about 140…
  • Information on fields from Wrk tables? Needed for Knowledge Sync.

    Hello, I'm looking to re-create a Crystal report so that it can be run by Knowledge Sync. I initially wanted to just use the report provided by SAGE, but it looks like I can't use this report as the information the SAGE report pulls is only generated…
  • SQL Table for batch history? AKA Batches not located in GL_CompanyActiveBatch?

    Hello, I am creating a report for our accounting department which shows all A/P batches that either remain open, or were created today. I have the first part, where I can pull up all active batches through GL_CompanyActiveBatch. However, I am having…
  • querying summarized bill of materials

    For some reporting purposes I need to normalize the bill of materials exactly how it shows in the BM_SummarizedReportWRK report into a SQL table. How do I do this? I've been attempting to backwards engineer from the regular and accessible Bill Of Materials…
  • Sy_ActivityLog not showing CompanyCode field.

    Hello, I am trying to do a SQL query to see which users have had activity on a specific company ABC by doing a SQL query on the SY_ActivityLog table. When I do a query where CompanyCode = 'ABC', I get MOST of the users that have had activity on ABC…
  • What does Commit Check Clear Utility actually do?

    I recently found a discrepancy in values between the quantities tab and the cost detail tab within Item inquiry on a few items. After researching in the Knowledge Base, I came across the following steps to clear out the issue: Update all transactions…
  • Nightly backup failing

    FormerMember
    FormerMember
    The name limit for the local computer network adapter card was exceeded. We have to manually start the backup every night. Then it will complete successfully.
  • What's the latest build of SQL Server that you're safely using with Sage 100 Premium?

    Hi all! Just curious what your experiences are because Sage doesn't officially validate individual SQL Server builds with Sage 100 Premium. If you can supply the version of Sage 100 Premium (e.g., 2017 ) and the SQL Server build # (e.g., 12.00.5546…
  • Datetime fields ALL no longer allow nulls

    We've recently moved from Sage 100 providex to SQL. Upon looking at our tables in SQL it appears that every field of type datetime now has been set to not allow null values. As a result all of those fields now automatically populate with 1753-01-01 (SQL…
  • Printing Reports taking abnormally long time since switching to workstations from Terminal Server.

    Since moving my client from a Server 2008 Terminal Server to individual workstations, printing reports of any kind are now taking over 5-10 mins to print 5 pages. This includes just running print preview. I'm currently running Mas 100 ERP version 5…
  • How to enter search criteria for Blank Fields

    Utilizing Visual Integrator, I am attempting to create an export query where I only export the AR Customers records with blank comment fields. Anyone know of a way to do this?
  • Key File Rebuild and Optimize removes all records.

    Our Sage 100 version 4.40 server had a few files fail the integrity test with either read or write errors. I selected OK to rebuild them but now all the records are gone. The log file shows all the records were recovered. Is this normal? I can import…
  • Error Message During Delete Process

    Hello, Everyone has been so helpful in the past, I thought I would ask about another issue I am having. While trying to delete some items through the "Delete and Change Items" Module I receive the following Error Message for each of the items…
  • Still Having VI Importing Issue

    Hello, I am still having an issue with imported product item numbers being skipped. I do not know what could be causing this as I have successfully imported 250,000+ items with the same number scenarios. Has anyone else had this issue and if so, how…