• Information Assistant RDP connection does not allow users to print via local printers

    Hello everyone, I have an issue that I haven't been able to find a good fix for. Users in the office access Sage that is installed on one of our servers with an RDP connection into the Information Assistant app to pull reports, particularly Job Cost…
  • Crystal error when running reports

    Fresh install of Sage 100. I ran the installer as domain admin as well as the WksUpdate Standard file. I have already tried reinstalling the software over 5 times and verified all necessary files were present in the C Drive file path. Is there any other…
  • SAGE random pdf export cannot be opened

    Hello, We are having an issue with exporting reports to a pdf file. Random reports will not open and acrobat gives the message "Adobe Acrobat could not open 'name_of_file.pdf' because it is either not a supported file type or because the file has…
  • Sage 2021 PU2, PR 2.21.3 Upgrade - Have to re-add Payroll Custom Reports with PII Wrk table from 2018/2019?

    Howdy - I have had 3 separate upgrades where the client is upgrading from 2018/2019 with fairly recent Payroll updates (2.21.1 and greater) to Sage 2021 PU2 with PR 2.21.3, and after data conversion, if they have any Payroll custom reports from the previous…
  • upgrade costs

    hi, i need to do a sage upgrade. i have 6 workstations and 1 server. my reseller is quoting 7000$ to do this. this sounds very high to me. any thoughts?
  • Slow Sage 100 2019 workstation setup

    I am upgrading a client from Sage 100 2017 to Sage 100 2019. Workstations are Windows 10 Pro with 8 GB of RAM. The workstation setup has taken 25 - 30 minutes for each computer. One of them took almost two hours. The prerequisites install without issue…
  • Is it possible to do a "test run" migration from version 4.5 to 2017?

    I'm new to sage, and have a customer that wants to upgrade from 4.5 to 2017. I'm doing some reading of the documentation, and it mentions pre-migration and parallel migration utilities, converting the data to 2017, and migrating it to 2017 version. My…
  • Information on fields from Wrk tables? Needed for Knowledge Sync.

    Hello, I'm looking to re-create a Crystal report so that it can be run by Knowledge Sync. I initially wanted to just use the report provided by SAGE, but it looks like I can't use this report as the information the SAGE report pulls is only generated…
  • SQL Table for batch history? AKA Batches not located in GL_CompanyActiveBatch?

    Hello, I am creating a report for our accounting department which shows all A/P batches that either remain open, or were created today. I have the first part, where I can pull up all active batches through GL_CompanyActiveBatch. However, I am having…
  • Error: The TimeCard module needs to be reinstalled

    In upgrading a customer from 2015 to 2017, I am getting this error when trying to convert the company: "Error: "The TimeCard module needs to be reinstalled." ID90364 doesn't apply. This company has never had TimeCard so I can't delete it.
  • Printing Reports taking abnormally long time since switching to workstations from Terminal Server.

    Since moving my client from a Server 2008 Terminal Server to individual workstations, printing reports of any kind are now taking over 5-10 mins to print 5 pages. This includes just running print preview. I'm currently running Mas 100 ERP version 5…
  • How to upgrade 2015 advanced to 2015 premium.

    "Repair, add or remove" window opens. I need to do a clean install and migrate from the advanced version, right?
  • Refreshing Sage100 Data After Upgrade

    Hi, We're in the process of upgrading from Sage 90 version 4.40 to Sage100. The upgrade is done and I'm currently testing the new version in a workstation to make sure everything woks before going live. What is the easiest way to refresh the database…
  • Should I upgrade to Sage 100 Advanced ERP 2014 before my support contract ends? (currently on 2013)

    Hello All, My support contract ends 1/29/2015. I don't plan on renewing it unless I really need an important upgrade at some point. Should I upgrade my Sage to 2014 before the end of the month? Are there major benefits to upgrading to 2014? Thanks for…