Hi Zip,

Unfortunately, we do still have some services down. What issues are you experiencing with Sage 100 so I can report that back to the team?

Can't access the Partner Portal, i.e. KB, downloads, etc.

Both Partner Portal and Customer Portal return message:  This Site Can Not Be Reached. 

Sage Partner Portal appears to be up now!

Hi zip ,

That's great to hear that the Sage Partner Portal is accessible for you now! Thank you for updating us.

To confirm, as of 12:10 ET on 11/03/2023, we've made significant progress in resolving the recent service disruptions:

• The Customer and Partner portals are indeed running smoothly.
• All other services are back online, with the exception of our Product Documentation sites. We're actively addressing this and hope to have them restored promptly.

If you encounter any other issues or need further guidance, please don't hesitate to let us know. We're here to assist in any way we can.

Warm Regards,
Erzsi

We're getting an error connecting to SPC sites...

 Kevinwere you getting this error yesterday as well or is this a new issue?

I'm not sure.  A colleague asked me to test, and I get the same error as him.  (Apparently it was working this morning). 

Existing users are OK, but any that disconnect are unable to reconnect.

We can connect to the SPC interface, but cannot access any sites (which are "Ready" according to the provisioning portal).

Thank you for your quick response Kevin M I am looking into this to determine if it is related to our issues or if there might be something else going on.

Thanks Kathleen.  Any assistance would be appreciated.  (All our SPC customers are affected).