Web client of bank rec not displaying a full list of outstanding items

the classic client shows withdrawals outstanding past cheque 189 but the web client stops at 188.  Note that the yellow highlights show that I have the same selection criteria.  The green highlights indicate that the web client knows that correct total of outstanding withdrawals but isn't showing a complete list ot be able to clear items past cheque 189  Has anyone seen this issue before and know a resolution?

Parents
  • 0

    I've managed to replicate this issue when there's  2000> outstanding transactions. It has been reported as a bug however has yet to be acknowledged as such. A potential workaround would be to reduce the number of outstanding transactions by e.g. doing and posting smaller reconciliation batches. 

  • 0 in reply to Dawie Nel

    I was suspect that it was related to the # of transactions because I have never run into this before and this client has more cheque detail then most as they are not a heaving user of EFT yet.    I have replicated the problem with 417 o/s cheques - Web client only shows the first 80 but the classic client shows all 417.  Any advice on how I would get into the loop if a patch is made?

  • 0 in reply to ValerieH

    Once acknowledged as a bug, I don't believe it will regarded as a critical issue and therefore no HotFix. In such instances, the fix will normally form part of a regular Product Update with detail to be included in the relevant release notes.

Reply Children