• Upgrading from 2016 to 2021 SAGE 500

    We noticed there are additional security events in the 2021 version (such as view tax id in plain text). Are all the events documented somewhere?
  • Sage 500 Domain User Creation - Domain Missing

    Hello, I'm in the process of moving SAGE server from one MS Domain to another. I've imported the DB and Ran the DB update utility to synchronize to the current database. The road block I'm facing is how to add newly created users to Sage if the domain…
  • User Activity

    Once again, sorry for these newbie questions... Is there a way to view user/users activity log? For example if a user ran a report, what report was ran... If he did some data entry, where did he did that. I'm currently trying to monitor this monster…
  • FIXED: Unable to process export request.

    When trying to export a Sales Report to Excel, received the error above. The fix was to change User Account Control settings. Lowered the security bar and it worked again. Only had one computer having this issue. Also may need to change the Sage program…
  • Sage Intelligence License Manager Shows 0 Report Manager Licenses - should be 4

    Sage Intelligence License Manager Shows 0 Report Manager Licenses - should be 4 I am using a test license for 500 because they are upgrading - cannot get Sage Intelligence to work
  • How to get user access report using SQL query

    This script a quick way to check user’s permissions to Sage 500 tasks and security events. It is based on the explicit permissions to the tasks and security events stored in tables tsmSecurEventPerm and tsmTaskPerm. If the records do not exist in either…
  • SAGE 500 GL Posting restrictions

    FormerMember
    FormerMember
    We do not have a way to restrict a user from creating and posting a journal entry in the GL. Our IT department tells us it isn't possible. How is everyone else dealing with this in Sage 500?
  • What access is needed to run MRP?

    What am I missing here, I have some users that I am trying to setup to use the MRP Generation. When they get to the "Planned Orders" tab, under Generate the Planned Orders is grayed out. But they can select "Actual Orders". They are setup with Supervisory…
  • Security Manager in CITRIX environment

    We’re in a CITRIX environment and I’m finding that when users log into SI they get a license in license manager but if security is turned on I can’t figure out how to add them to a group in Security Manger as their ID is not listed.
  • 2018 User Profiles

    Hello We are upgrading from 2014 to 2018 Jan MU this weekend. I am finding that in order for users to run Sage they need to be admins on their machines. This is not good. I hope that I am wrong and someone has an idea of what I am missing. Thank you…
  • Definition of Security Group Tasks & Events

    Is there a document that defines each of the tasks & security events under Maintain Security Groups? There are 1200+ items in here. Sometimes it is self explanatory and matches a menu item in Sage, but sometimes a function requires several tasks. We…
  • User Accounts

    I had to rename a user account in Active Directory due to marital status. For example.. TJJONES to TSMITH. When I try to add the user account I receive an error message. I am adding the account vis the System Manager, Maintetnance, Maintain Users. The…
  • Anti-Virus Software & MAS 500

    Hi, I have not found alot of documentation regarding antivirus software and our MAS 500 server (version 7.05.20.0). Coming from the MAS 90/200 world there were many do this/don't do that suggestions from Sage. Where can I find more info about this…
  • Dashbord not working after windows administrator password changed

    Hi our dashboard wouldn't open because we changed our windows administrator password. when we open dashboard http://beg-can-mass/BusinessInsightsDashboard/, we get the following error. how to fix this, can we reset data source authentication or…
  • Process Invoices for Payment Permissions

    When our AP Clerk is logged on and opens the Process Invoices For Payment screen, she does not have the Next Number icon available to create a new batch. She is able to create a new batch using Ctrl N, but the button is not available. When logged on as…
  • Maintain Security Groups tip

    Have you ever experienced a situation where a task is disabled and you just cannot seem to find it in Maintain Security Group's task list? Ya, me either! But for those few us who have, I have a T-SQL query that can be run to help locate that task. I will…