• Automatic Backups

    Currently in order to do an automatic backup in Sage you must use the Automatic backup tool which uses Windows Task Scheduler in order to do the local backups. This has proved to be very inconsistent and not as reliable as the manual backups of course…
  • Retrieve data from 2019 restore

    A pdb from a 2019 backup has been restored in a one-off location separate from current, live data. I have installed Sage50 2019 on a separate machine. I tried installing without and with pointing to the restored data but neither worked. I tried having…
  • Sage Drive stuck in Pause mode

    I have a Sage 50 Drive company that I'm trying to open. it shows another user has it paused but that user is unable to reshare and stop share. Any ideas how we can restore the file from my local computer?
  • Unable to do automatic backups since upgrading to the latest version

    Ever since upgrading to the latest version of Sage we are unable to use the automatic backups (error attached) I've submitted a support request and was told to post here. this is going on several weeks and would like to get it resolved. any help?…
  • How can I restore a Company Archive file to be used as a live company file?

    Is there a way to restore an Archive file and set it up as a new company file? Our original backup file was corrupted. Thank you.
  • Old ptb files

    FormerMember
    FormerMember
    Hello I have a client of my MSP, and just realized they are doing daily manual backups of their company file and have years of ptb files, one for every weekday. DO they need to retain each of these or can they be removed, retaining only the most recent…
  • Very large mysql table 'sg_auf_drudef_history' in sage 50

    FormerMember
    FormerMember
    Hi, our small company is using sage 50 with its data in a SageDB. Currently the table 'sg_auf_drudef_history' us about 17GB in size (with overall size of around 18 GB) What is this sg_auf_drudef_history? Can I purge it in any way? Backups are…
  • Copying a company with date range

    FormerMember
    FormerMember
    I recently purchased a company running Sage 50 and I want to copy the company data and rename it with new business name. The issue is that I want to copy only the data starting July 1st. Is it possible to copy, backup or restore with only a specific starting…
  • Invalid backup file

    My old computers screen broke. So I bought a new laptop and loaded the same 2017 premium accounting on the new computer. None of my ptb files will restore. Just says invalid file format. These files work just fine on the old computer, so i know the file…
  • Migration of Sage 50 on Win 7 to Server 2016

    Currently running Sage 50 on a Window 7 Pro computer, we have purchased a new server Win 2016 Standard and will be migrating data from the Win 7. Is there a step by step around that walks you through the process? Is this built into Sage 50? Is it simply…