Sage 50 US

Our company received a refund check for an employee's Pretax Aflac Deduction. How do I refund the amount in the employee's payroll?

How can I change an hourly employee to a salary employee?

I have two payroll checks that the employee has not cashed, 1 from Nov. 2022 and 1 from Jan. 2023, despite repeated requests. So they have been outstanding a long time on my reconciliations. He no longer works for the company since May 2023. How do…

Hello- I could use community help on a payroll issue. I have an employee that maxed out their Simple Plan employee contribution for the year 2 months ago. I mistakenly took deducted $100 from this month's paycheck for their employee contribution…

Many times I need to make copies of an employees check for mortgage companies, etc. When I print it out the YTD amount is not correct. The YTD amount should reflect the actual amount when the check was first processed. Is this something I am able to correct…

Hello, Has anyone had an issue with the payroll module. Every time I try to make any edits to employe records Sage closes. The support folks are not very helpful. Their suggestion to reinstall did not work. Thanks

I need to void/cancel 2 payroll checks that former employees have not cashed from 2015 & 2021. The bank account has been closed and these 2 checks are still showing on the bank reconciliation. The moneies will be turned over to the unclaimed property…

I can't add more info in the beginning balance. There are only 5 weeks listed. I thought there were supposse to be 52 available. I'm trying to add the wages for short term disability pay.

Is there a way to adjust sick time in the middle of the year. I have all employees set up for the 40 up front but I want to change it to a weekly accrual.

How do I correct the deductions for 401k to match the 2023 amounts of $ 22,500 and 6,500. I tried to update the 2022 but it still has the wrong amounts

I made an error while paying employees that wanted their bonuses to have taxes taken out. I took too much Social Security out and when they run the W2 for a refund on taxes it says "employer owes you a refund". How do I issue a refund for that over…

When we did an update in August, the program changed all of my payroll liability account numbers to one account. Support can not help fix the past so we need to do JE to correct this error. Please check your balance sheet to see if this is happening to…

On occasion when we save admin hours or other misc hours (ex. non project work) under labor distribution to jobs, it doesn't actually save the information but instead allow you to save the entry, then after reopening, the entry is missing. Sage support…

For cash tips the field was entered but the memo box wasn’t checked so it wouldn’t effect the GL. It won’t let me fix it because error says previous transactions have used that field. How do I fix this? Thanks

I changed an employee from an hourly employee to a salaried employee. The payroll fields on this employee's pay stubs for 2020 and on the Payroll Register changed to incorrect payroll fields for this employee. Has anyone else experienced this? How do…

I have a "fraction of cents adjustment" on my current (4th Qtr 2020) 941 Ln 7 of over $2,000.00. I also have an over $2,000.00 entry on Ln 11b from Worksheet 1 of the 941. I can tell where the entry on Ln 11b comes from, but I have no idea where the entry…

I searched for an answer to this and all the answers I got seemed "poor accounting" . First was "Delete Transaction" then create a new $-0- value check that reverses the first check (or something--Activity suggested, not clear.Here is how I finally did…

Someone has applied for a job and the person has written "Exempt" on their W-4 on line 7. How do I enter it in "Maintain Employee" under "Withholding Info" so no taxes will be taken out. Or am I missing something? Thanks

How do I change payroll transactions that were posted and disbursed in period 12 to period 13? The actual disbursement date was January 3, posted as December 3.