Sage BusinessWorks

Can a credit card vendor be deleted from the list of payment terms?

how do I clean up customer deposits that either will not have an invoice to offset it or will not be refunded back to the customer.

I need a Sage Business Expert to help clean up books in my company...we are a $7m packaging company. How do I find an expert? My accountant is not one and doesn't have any recommendations. Help!

Hi! I'm new to Sage City. It looks like there is a lot of great info here. I joined after a suggestion from sage support. I received the year end check list and SP1 emails through my regular sage account but did not receive an email regarding SP2. I…

I'm new to Sage Businessworks (it's a lot different than QuickBooks) and I need some help! In Accounts Payable, I entered a payment to a vendor, coded it as cash but it should be a credit card payment. How do I void it? I've been trying to figure it…

I need to keep the EPSLA payroll separate from regular payroll. Any suggestions.

Just installed BW2021 SP1 and I noticed that the tab sequence in order entry is still incorrect when entering in the ship to information. Not sure yet what other errors have not be corrected yet. On the "List of Fixes," "Tab order incorrect in Maintain…

I need to void a receipt in AR, but part of it was already distributed as an open credit. Is there a way to unapply the credits and then void the payment? The payment should have been applied to another customer.

We have a few cash receipts (customer checks) that we voided the payment and the deposit for but they show up as charges on our bank reconciliation report. How do I get those charges off? Thanks so much

When posting from Accounts Payable to Job Cost, the invoice total is no longer displayed on the job costing page in v2021; this may lead to posting errors. Is there a fix for this yet? We've also noticed that the tab sequence is off.

Can I work in the current month before I close the previous month?

Message "unable to connect with the system manager data base connection attempt timed out. The SQL connection manager maybe inactive or using a different transport protocol from the client. Failed to connect to server BTRV login error 7032 unknown reason…

All, I am new to the product. We are running BW2019 as a Cash Accounting system. We have entered Cash Disbursement Journals for the checks we wrote, but we did not put a description so that we know who we wrote them to. How do you go back and correct…

New user here, Prior users of system for Agency have utilized the Maintain Account Budgets functionality to maintain budget in their system. My fiscal year is closed but now the prior years budget is on the screens when I go to input the new FY budget…

Hi all I am new to learn this program i accidentally closed the G/L window that i was working. Can you pls advise how can i go back to edit this un-posted G/L? Thank you

When I try to reprint customer invoices that were created using OE - Direct Invoice, the amount of the payment received sometimes changes. This has happened even when I reprint an invoice on the same day the invoice was created. We use a separate company…

Is it possible to have different vacation accrual limits for different employees? It appears that there is one global maximum accrual limit that would apply to all employees. However if I wanted to offer some employees 80 hours and other employees 120…

When I prepared form 941 second quarter, in draft form there was on overpayment showing due to the COVID family leave wages paid. But when I printed the final it changed. It moved the overpayment to line 7. Why did it do this?

Is there a best practice for entering payments when factoring AR? The way we are doing it the entire amount of the invoice is deposited on the bank reconciliation and the bank fees are an offsetting withdrawl. In addition, if the customer returns the…

What is the tidiest way in BusinessWorks to record a cash advance deposited in checking (cash account) from existing credit card account?

I don't know what I have done. I am new to BW but not new to Sage. I just reconciled modules and closed the GL for November 2019, I am trying to open anything to proceed with Dec 2019 and I get a message that the option is not available because BW database…

Hi everyone, I am new here and this is my first time to post. We use Sage Business Work 2018. Our company has never used the back order feature on Sage Business Works, but it is a feature that is very much needed right now. I tested it today, and I…

Good Afternoon, Has anyone reported issues with the AR Sales Tax report duplicating invoices and credit memos? I know that they are duplicates because the invoice and credit memos are the same numbers.We are running V2019 SP2. Any help is appreciated…

Hi, Here is my issue that I am hoping someone can help with. What I basically need to know is, can I void a cash receipt bank deposit without having an issue? The wrong month was put in as the deposit date and we would like to correct it. If not,…

We have had to add new Other Pay additions for the 2020 year and we are having an issue with the fact that the taxes on these Other Pays are not breaking out departmentally, even though the Other Pay is set up to break out departmentally. Is there another…