• How can I reprint an OLD AP check?

    I need to print an Old AP check, as proof for a stolen and altered check. How can I do this?
  • How can I export a report as a live Excel file or .csv?

    I want to take different reports and export them as live updating .csv file or other Excel compatible format. For example, there is a report at IC > Reports > On Hand Detail Report. I would like to be able to save a copy of the file locally to open with…
  • Can Payroll Check Stubs be emailed

    Is there a way to set up paycheck stubs to be emailed directly to each employee and how can I set this up in my system?
  • Business Transactions>Cash Receipts

    We're usually able to view all cash receipts when selecting Business Transactions>Cash Receipts for any specific date or customer number however, we posted a cash receipt for a customer and cannot see however, are ablet o see if in A/R detail report and…
  • PDF printing - file names

    Whenever I print a form (sales order, quote, invoice, etc..) BW gives it a useless name and I need to change the name before saving or sending it. is there a way to set up a formula for file naming such: Prefix for form type, document number, date?…
  • GL Module Print to PDF

    We recently upgraded from the 2012 version to the 2017 version of BusinessWorks. In the 2012 version when I used the print to PDF button in the GL module I could select where I wanted to save the PDF and change the name of the PDF when saving the PDF…
  • Email error message

    Last week I updated BW 2015 to SP10. I've a user who is not able to use the email function. He's told that "This action is not supported while an older version of Outlook is running." He's not lacking any updated for Outlook 2010. I'm running the same…
  • emailed invoice pdf files are truncating the "cents"

    Customers receivning emailed invoice pdf files are reporting the "cents" field in the "amount" and "total" columns are being truncated; we use BW2015, SP9
  • Reprinting A/R Invoices to Email Results in Client Receiving Another Clients Invoice or Statement with Wrong Date

    Before I open a case for this, looking to see if anyone else has had this problem. The 1st of each month we regenerate recurring invoices. After, we choose to reprint them to an email out of BW so we can email the client his invoice. What has happened…
  • Can you do a targeted mail merge out of BW using any other data source than Customer table?

    Under A/R, Reports, is the option Targeted Mail Merge. However, unlike custom reports or worksheets, it only allows you to create the report using fields and filter from the Customer table. I need to use the AR Invoice table as I want to send out a notice…
  • Disable printing of packing slip in OE

    Just upgraded to a new computer with Windows 7 Pro. In OE, when printing invoices to our customers, have to "un-check" packing list each time. Is there a way to permanently "un-check" that option? (We rarely use packing lists).
  • Emailing payroll advices

    Can someone please tell me how to email payroll advices? All email addresses have been entered, so when I go into print payroll checks it tell me no checks printed and do I want to go into set up and change information. I still want copies to print as…